British Airways is seeking a Cabin Product Standards Lead to shape how cabin products perform in service. You will synthesize customer, crew and operational insights to identify issues, set priorities and drive improvements across the product lifecycle.
You will own governance for cabin product standards, represent the customer perspective in decisions, and collaborate with Engineering, Operations and other partners to deliver meaningful value.
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Cabin Experience Standards Lead employer: British Airways PLC
At British Airways, we pride ourselves on being an exceptional employer that values diversity and innovation. As a Commercial Proposition Specialist, you'll enjoy a dynamic work environment where your contributions directly impact customer experiences and business performance. With fantastic staff travel benefits, opportunities for personal growth, and a commitment to inclusivity, you'll find a rewarding career that truly takes you places.