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- Tasks: Support the Operations Control Centre in coordinating daily flight operations and crew management.
- Company: Join British Airways, a leading airline with a commitment to innovation and inclusivity.
- Benefits: Enjoy staff travel perks, competitive salary, and opportunities for career growth.
- Why this job: Kickstart your aviation career with hands-on training and an internationally recognised qualification.
- Qualifications: GCSEs in Maths and English, planning skills, and a passion for aviation.
- Other info: Dynamic apprenticeship with classroom learning and real-world experience in a vibrant industry.
Duration: This is for a fixed term contract initially for 18 months.
Location:Didsbury Manchester
Application Closing Date: 10th October 2025
Start Date: February 2026
The role:CrewingAssistant Apprentice
Primary responsibility to support the Operation Control Centre (OCC) team to coordinate and plan all daily operational activities essential to ensuring all flights are operated safely, in accordance with company requirements, and on time thus minimising disruption to customers and crew. Whilst ensuring all flights are crewed in accordance with EASA.ORO.FTL regulations.
This is an approved apprenticeship scheme whereby the successful candidate will study an established curriculum whilst fulfilling the duties of a Crewing Assistant within the Operations Control Centre.
The Programme
The Transport Scheduler Apprenticeship is delivered by our training provider Crosby Aviation. This apprenticeship will consist of 18 months of on the job\’ training along with classroom and online learning.
On completion of your apprenticeship, you\’ll be awarded a Level 3 – Transport Scheduler qualification which is internationally recognised and progressing to further opportunities within the Company.
The apprenticeship will provide you with the opportunity to learn about a variety of aviation topics including:
- Crew Roster management
- Crew Training
- Contingency planning
- Transport and Travel
- Fatigue,
- Legality,
- Human Factors
You\’ll also learn about the wider industry and the airline itself through visits and conferences.
What you\’ll do:
- Complete training to meet the Transport Scheduler apprenticeship standard.
- Provide general support within the Operations Control Centre (OCC) to enable the Operations/Crew Controller to maintain focus on contingency planning.
- Work with the Crew Controllers monitoring irregular operations ensuring crew are operating within EASA regulations and company scheduling agreements
- Ensuring crew duties, sickness and fatigue issues are reported and logged
- Liaise with internal and external customers around the network to ensure accurate and timely flow of information in / out of the COC
- Monitor crew hours and react to deliver our planned operation.
- Have the opportunity to spend time with other related business areas
What you\’ll bring to the role:
We\’re looking for candidates who have a keen interest in the aviation industry, you\’ll need to able to demonstrate effective planning and organising skills, ability to prioritise your own workload.
You\’ll need to demonstrate excellent problem-solving skills, perseverance with the ability of seeing tasks through to completion along with excellent interpersonal skills (both verbal and written).
- Experience in working with Microsoft Office suite (Excel, Word, Powerpoint) is essential
- GCSE\’s Grade C or above, or equivalent in Maths & English which are essential
- The ability to work shifts (12 hour shifts) supporting a 24 hour operation
- Previous experience in aviation is desirable, however we\’re happy to train candidates who are eager to learn
Further Information & Next Steps
We are delighted you are considering applying! Here\’s some more information you may need about the application process:
- All sections of your application need to be completeby the deadline given
- Due to high volumes of applications, you may only apply foroneapprenticeship programme. We would recommend for you to read about each apprenticeship scheme before applying asonly yourfirst application will beconsidered
- If you are successful with the initial application, you will be invited to complete a short video interview within a given timeframe
- Across all stages of the application process, if you fail to submit by the deadline, your application will be automatically withdrawn.
Timelines for this recruitment process
- Initial applications open between 24 September – 10 October but may close earlier if volumes are high
- If your initial application is successful, you will be invited to complete a video interview in October
- If your video interview is successful, you will be invited to an Assessment Centre which will take place on 10 th November 2025, this will take place in person at our Head Office, Didsbury, Manchester.
- Applicants must have the right to work in the United Kingdom
What we offer:
We believe that all the people who work with us should feel valued for the part they play. It\’s one of the reasons our rewards go far beyond a competitive salary.
From the day you join us, you\’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You\’ll also receive up to 30 discounted Hotline\’ airfares per year for yourself, friends, and family.
At British Airways you\’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.
We never stand still, and we don\’t expect our people to either.
Inclusion & Diversity
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation and we\’re committed to creating a culture where everyone feels that they can be themselves. We\’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain
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BA Cityflyer Crewing Assistant Apprentice employer: British Airways PLC
Contact Detail:
British Airways PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BA Cityflyer Crewing Assistant Apprentice
✨Tip Number 1
Get to know the company! Research British Airways and their values. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for your video interview by rehearsing common questions and recording yourself. This way, you can refine your answers and get comfortable speaking on camera.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the application process and what it’s really like to work at British Airways.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on deadlines to avoid missing out on this fantastic opportunity.
We think you need these skills to ace BA Cityflyer Crewing Assistant Apprentice
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Crewing Assistant Apprentice and how your skills match up. This will help you tailor your application to stand out!
Show Your Passion for Aviation: We want to see your enthusiasm for the aviation industry! In your application, share any relevant experiences or interests that highlight your passion. Whether it's a hobby or a project, let us know why you're excited about this role.
Be Clear and Concise: When filling out your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured responses that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Make sure to submit your application through our website before the deadline. Remember, only your first application will be considered, so double-check everything before hitting that submit button. Good luck!
How to prepare for a job interview at British Airways PLC
✨Know Your Aviation Basics
Before the interview, brush up on your knowledge of aviation regulations, especially EASA rules. Understanding crew roster management and operational control will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved problems or managed tasks under pressure. This is crucial for a role that involves monitoring irregular operations and ensuring compliance with regulations.
✨Demonstrate Effective Communication
Since the role requires liaising with various stakeholders, practice articulating your thoughts clearly. You might be asked how you would handle communication in a challenging situation, so think of scenarios where you’ve effectively communicated in a team.
✨Familiarise Yourself with Microsoft Office
As proficiency in Excel, Word, and PowerPoint is essential, make sure you're comfortable using these tools. Consider preparing a small project or presentation to demonstrate your skills during the interview, which can set you apart from other candidates.
