British Airways is recruiting a Customer Experience Representative at London Heathrow on a 9-month fixed-term contract. You will be at the heart of the customer journey across Terminal 5 and Terminal 3, welcoming customers at check-in, supporting boarding and handling disruptions.
The role requires excellent communication, a flexible approach to shifts 24/7, and the ability to deliver a personal, premium service while upholding the airline's values.
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Airport Customer Experience Pro (9-Month FTC) employer: British Airways PLC
At British Airways, we pride ourselves on being an exceptional employer that values diversity and innovation. As a Commercial Proposition Specialist, you'll enjoy a dynamic work environment where your contributions directly impact customer experiences and business performance. With fantastic staff travel benefits, opportunities for personal growth, and a commitment to inclusivity, you'll find a rewarding career that truly takes you places.
