Aircraft Cleaner (Non-driver) - Fixed Term

Gatwick Ground Services (GGS) provide airport ground operations at London Gatwick and London City Airports. As a wholly owned British Airways subsidiary, we take pride in delivering impeccable customer service and comprehensive training. We deliver the highest standard of ground handling to British Airways and our other airline partners. Gatwick Ground Services was established in 2016 to support the ramp operations of British Airways at Gatwick. Following its success, the company branched into Aircraft Cleaning in 2018. In 2020, Passenger Services formed the newest department within the GGS business to provide an all-round ground handling option. Our operations across two stations support British Airways, Air India, Iberia Express, Qatar Airways, Singapore Airlines, and Vueling Airlines, providing a complete ground handling solution.

The Aircraft Cleaning team are pivotal in ensuring the cabin is prepared to the high standards of our esteemed airline partners ready for passengers while adhering to quick turnarounds. You will ensure the appearance of the aircraft is presentable and that toiletries are replenished for the flight to take off again. This position will run on a rolling day shift pattern, and you must be available to cover your rostered shift 7 days a week, 365 days a year, including Bank Holidays and religious festivals. We are currently offering a fixed term contract until 31st October 2026 with the possibility of an offer of a permanent contract at the end of this period. Please be aware that this is not a driving-only position; you will also be required to carry out the same duties as an Aircraft Cleaner.

Main accountabilities include:

• Perform cleaning tasks to a high standard using approved provided materials and equipment
• Ensure aircraft and related spaces are impeccably clean and secure
• Maintain cleanliness of equipment and vehicles
• Uphold the high standards our esteemed airline partners expect
• Report any issues to your Team Leader or Cleaning Duty Manager
• Prioritise personal Health & Safety in accordance with our policies
• Contribute to the development of our business objectives

Qualifications and Experience:

• Ideally, you will be able to demonstrate previous cleaning experience
• Must be flexible
• Must be able to obtain and retain a full airside pass and pass a satisfactory criminal record check
• Must be able to obtain and retain Counter Terrorism Clearance (CTC), which will involve an in-depth background check process
• Must have lived in the UK continuously for a minimum of 3 years to qualify for CTC
• Ability to work under pressure and to fast turnarounds
• Ability to work as part of a team

Skills and Behaviors:

• Strong team approach
• Pragmatic and solution-focused
• Ability to clearly and accurately interpret and communicate relevant information
• Resilient and tenacious; able to pursue goals in the face of obstacles

What we offer:

Annual salary £24,297.00 plus £2,405.40 additional annual shift allowance. This amounts to a combined hourly rate of £13.69. Overtime paid at time and a half during the week, and double time at weekends and Bank Holidays. Key benefits include:

• Access to discounted flights, standby tickets, and concessions with British Airways and other code share airlines
• Health benefits including free winter flu jab and access to the HSF Health Plan
• Cycle to work scheme
• Free staff parking
• Discounts on public transport and airport food vendors
• A generous leave allowance, increasing annually for the first 5 years of employment
• Pension scheme

At Gatwick Ground Services, you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. Inclusion & Diversity: At Gatwick Ground Services, we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us, and we recognise that all our colleagues are uniquely different and bring their own originality, creativity, and identity to work. Inclusion and diversity are a key driver of innovation, and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey as we continue to assist with connecting Britain with the world and the world with Britain.