Yield Executive in Crawley

We’re IAG Loyalty, one organisation with two ambitious, growing divisions across Loyalty and Holidays. Each has its own goals, strategy and team, but together we’re united by a shared vision: to create a more rewarding world of travel and experiences. Our Holidays division, including British Airways Holidays, connects customers to thousands of destinations worldwide through seamless, end to end travel experiences. Our Loyalty division is home to Avios, the global loyalty currency, enabling millions of members to collect and spend rewards across travel, retail and financial services.

The opportunity at Holidays involves data playing a huge part in how we price and sell holidays. Our Yield team balances competitive prices with profitability, using insight and commercial thinking to help customers find great holidays while delivering strong results for the business. As a Yield Data Executive, you'll turn large amounts of data into clear, useful insight for our Yield Analysts and Managers. This is more than an opportunity to use Excel. You'll work with experienced Yield professionals, collaborate with teams across Holidays and see first‑hand how data influences real commercial decisions. As your experience grows, you'll move from identifying what the data says to suggesting what we could do about it. We're looking for someone early in their career to join the team and build valuable commercial, analytical and Excel skills in a fast‑moving travel environment. You don't need previous experience in travel or yield. What matters is that you're curious, confident with Excel and data, and excited to understand what the numbers are telling you. There's also a clear career path. If you discover a passion for yield and commercial analytics, you can develop your skills and work towards progressing into a Yield Analyst role, taking greater ownership of commercial decisions.

What you'll be doing:

• Half your time will focus on competitor analysis. Using our in‑house systems and Excel, you'll gather holiday pricing data from competitors and identify trends, outliers and opportunities.
• You'll look for things like:
• Where our pricing isn't competitive
• Hotels or destinations that are performing differently
• Emerging pricing trends
• Unexpected changes or outliers
• Potential issues with data accuracy or integrity
• You'll then flag your findings to the right teams, helping our Yield Analysts and Destination teams understand what's happening and where action may be needed.
• The remaining half of your time will involve responding to real‑time commercial and operational requirements. You could be analysing why holiday margins aren't delivering, supporting price matching for high‑value customer holidays or using data to help determine the order of hotels displayed on ba.com.

What we need from you:

• All reports you will use, and analysis of data is done through Excel. So, it is essential you are at an intermediate level and can comfortably use pivot tables and formulas in Excel.
• You don't need to come from a travel or yield background but need to be able to spot data trends and consider data with a commercial approach.
• You question the numbers, investigate anomalies and aren't afraid to flag when something doesn't look right.
• Working with data and reports means you need exceptional accuracy and attention to detail.
• You will juggle lots of different data requests, so strong organisational skills are needed.
• You can explain your findings clearly and confidently to different teams and stakeholders.

Whether you're starting out in your career or bringing analytical experience from another industry, this is your opportunity to develop in‑demand data skills, gain commercial experience and build a career in the world of travel.

Our offices are based in central Crawley and we offer hybrid working (within the UK only). Generally, this role works from our offices twice a week, with additional days as needed depending on meetings etc. Office days are co‑ordinated so that colleagues in the same team are in the office together to collaborate in person. We usually support new colleagues in the office full time for the first few weeks.

Diversity and Inclusion: Our vision is to create a more rewarding world of travel and experiences. Delivering that requires diverse thinking and inclusive leadership. We are committed to building a workplace where people feel they belong and are valued for their perspective. Inclusion drives better decisions, stronger performance and more innovative outcomes. We actively encourage applications from people with different experiences and backgrounds, and are committed to ensuring our recruitment process is fair, inclusive and accessible.

About IAG Loyalty: Through our Holidays division, including British Airways Holidays and Iberia Vacaciones, we connect customers to thousands of destinations worldwide with seamless, end‑to‑end travel experiences. It’s all made possible by our teams, bringing together data, expertise and innovation to power unforgettable journeys and experiences.