British Airways Holidays Ltd in Crawley is seeking a calm, resilient customer operations advisor to support travellers during disruptions, illness, or hospital stays. You’ll work directly with customers, partners, and insurers to rebook and reissue tickets, hotels, cars, and transfers.
The role requires shift work including early, late and night hours, with hybrid working in the UK offices. CRC checks and financial probity checks apply at start.
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Travel Crisis Support Specialist - Hybrid (4-on/4-off) in Crawley employer: British Airways Holidays Ltd
At IAG Loyalty, we pride ourselves on being an exceptional employer, offering a supportive work culture where every team member is valued and empowered to make a real difference in customers' lives. Our central Crawley location provides a collaborative environment with hybrid working options, allowing for flexibility while fostering strong team connections. With a commitment to diversity and inclusion, we ensure that all employees have opportunities for growth and development, making this a truly rewarding place to work.
Contact Details:
British Airways Holidays Ltd Recruitment Team
