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- Tasks: Lead and innovate HR service delivery with a focus on automation and global consistency.
- Company: Global client offering a hybrid work environment in Cheltenham.
- Benefits: Competitive salary, bonus, and opportunities for professional growth.
- Why this job: Shape the future of HR services while making a real impact on global operations.
- Qualifications: CIPD Level 5 preferred, with strong HR operations experience and leadership skills.
- Other info: Join a dynamic team committed to continuous improvement and innovation.
Our global client is seeking an experienced HR Services Manager to lead and develop their HR service delivery function. The role will drive improvements, with a focus on automation, process optimisation and global consistency. You will lead HR operations, overseeing payroll, systems and reporting. You’ll play a key role in shaping a scalable global shared services model while ensuring HR processes remain compliant, efficient and aligned to business needs.
RESPONSIBILITIES
- Lead the development of automation and AI-driven solutions.
- Manage global HR metrics including starter, leaver and attrition reporting for senior leadership reviews.
- Oversee global HR SOPs, policies, governance, version control etc.
- Act as owner of the HR Gateway and lead the HR Service Desk, producing regular reports and driving improvements.
- Support regional audits in partnership with relevant business stakeholders.
- Oversee and continuously improve HR processes, including employee life cycle and TUPE administration.
- Supervise payroll operations, including owning the relationship with the payroll provider.
- Collaborate with the wider HR team to ensure a unified and effective HR service.
REQUIRED EXPERIENCE
- CIPD Level 5 or equivalent (preferred)
- Strong experience within an HR Shared Services or HR Operations environment.
- Demonstrated ability to develop, improve and automate HR processes and workflows.
- Strong leadership skills to be able to support the team and develop their capability.
- Analytical, solutions-focused and comfortable working with HR metrics and reporting.
- Skilled in building strong relationships and delivering cross-functional projects.
- Advanced Excel skills and experience using HRIS platforms.
- Highly organised, detail-oriented and committed to continuous improvement.
If you’re interested in this HR Services Manager role apply today with your current CV. If you aren't contacted within 7 days, please assume your application was not selected.
HR Services Manager in Cheltenham employer: Brite Recruitment
Contact Detail:
Brite Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Services Manager in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its HR practices. Familiarise yourself with their approach to automation and process optimisation, so you can showcase how your experience aligns with their needs.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in managing HR operations and improving processes can benefit the company. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace HR Services Manager in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the HR Services Manager role. Highlight your experience in HR operations, automation, and process optimisation. We want to see how your skills align with what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use metrics and examples to demonstrate how you've improved HR processes or led successful projects. This will help us see the impact you've made in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. We love seeing genuine enthusiasm for the position and our company.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at Brite Recruitment
✨Know Your HR Metrics
Make sure you brush up on key HR metrics like attrition rates and payroll processes. Being able to discuss these confidently will show that you understand the role's responsibilities and can contribute to senior leadership reviews.
✨Showcase Your Automation Skills
Prepare examples of how you've previously implemented automation or AI-driven solutions in HR. This will demonstrate your ability to drive improvements and align with the company's focus on process optimisation.
✨Demonstrate Leadership Experience
Be ready to talk about your leadership style and how you've developed team capabilities in past roles. Highlight specific instances where you've led cross-functional projects or improved team performance.
✨Familiarise Yourself with HRIS Platforms
If you have experience with specific HRIS platforms, mention them during the interview. Discuss how you've used advanced Excel skills to analyse data and improve HR processes, as this aligns perfectly with the job requirements.
