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For Companies At a Glance
- Tasks: Coordinate repairs and support customer needs in a dynamic environment.
- Company: Join a welcoming team in the facilities services industry.
- Benefits: Enjoy competitive salary, pension scheme, health plans, and generous leave.
- Why this job: Make a difference by helping vulnerable customers and improving service delivery.
- Qualifications: Experience in admin or customer service, strong communication, and organisational skills.
- Other info: Hybrid work model with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
We have a great opportunity for an accomplished Repairs Co‑ordinator to join our client’s welcoming team. As a Repairs Co‑ordinator, you will be supporting the completion of repairs within a specific work stream.
BENEFITS
Not only does this role offer a competitive salary, but it also includes a range of other benefits, including: a pension scheme, health and well‑being plans, discounted products and services, tax‑efficient benefits and generous annual leave.
RESPONSIBILITIES
- Handle a range of customer calls professionally and efficiently, ensuring compliance with processes while meeting the needs of vulnerable customers.
- Ensure accurate information is collected and coordinated to meet the required SLAs for repairs.
- Deal with complaints positively, identifying any shortfalls in service delivery.
- Maintain relationships with internal and external stakeholders such as managers and trade colleagues.
REQUIRED SKILLS & EXPERIENCE
- Proven experience within an administrative, scheduling or customer‑service role within property services/repairs.
- Strong experience of producing reports/ KPI data for managers.
- Excellent communication skills, over the phone and via email.
- Strong organisational skills.
- Proficient user of Microsoft packages including Word, Excel, Outlook and Teams.
NEXT STEPS
If you’re interested, apply today with your current CV. Our team will review your application to see if it’s a match and will get in touch to learn more about you. If you are not contacted within 7 days, please assume your application was not selected.
REPAIRS CO-ORDINATOR (9 month FTC) employer: Brite Recruitment Ltd
Contact Detail:
Brite Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land REPAIRS CO-ORDINATOR (9 month FTC)
✨Tip Number 1
Network like a pro! Reach out to your connections in the property services industry and let them know you're on the hunt for a Repairs Co-ordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your experience with complaints and stakeholder management.
✨Tip Number 3
Show off your organisational skills! During interviews, be ready to discuss how you manage multiple tasks and deadlines. Share specific examples of how you've coordinated repairs or handled customer calls efficiently in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace REPAIRS CO-ORDINATOR (9 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administrative, scheduling, or customer service roles, especially within property services. We want to see how your skills match the Repairs Co-ordinator role, so don’t be shy about showcasing relevant achievements!
Show Off Your Communication Skills: Since this role involves handling customer calls and emails, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and consider including examples of how you've effectively communicated in past roles.
Highlight Your Organisational Skills: As a Repairs Co-ordinator, strong organisational skills are key. In your application, mention any tools or methods you use to stay organised, and provide examples of how you’ve successfully managed multiple tasks or projects at once.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to upload your CV and cover letter in one go. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Brite Recruitment Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Repairs Co-ordinator inside out. Familiarise yourself with the responsibilities mentioned in the job description, especially around handling customer calls and coordinating repairs. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with customers or stakeholders in the past. Think about times when you handled complaints positively or maintained relationships with colleagues. Practising these scenarios can really help you shine during the interview.
✨Be Organised
Demonstrate your strong organisational skills by discussing how you manage your time and tasks. You might want to share specific tools or methods you use to stay on top of your workload, especially if they relate to scheduling or administrative tasks. This will show that you can handle the demands of the role.
✨Familiarise Yourself with Microsoft Packages
As a proficient user of Microsoft Word, Excel, Outlook, and Teams is required, brush up on your skills before the interview. Be ready to discuss how you've used these tools in previous roles, particularly in producing reports or managing data. This will highlight your technical abilities and readiness for the job.
