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For Companies At a Glance
- Tasks: Engage with customers, support them through arrears, and manage legal paperwork.
- Company: Join a thriving financial institution in Glasgow with a dynamic team.
- Benefits: Enjoy 25 days annual leave, employee discounts, health care, and more perks!
- Why this job: Be part of a fast-paced environment where your problem-solving skills shine.
- Qualifications: Previous experience in Credit Control or Debt Collections and GCSEs in Maths & English required.
- Other info: Apply now to kickstart your career in a supportive and professional setting!
The predicted salary is between 21600 - 36000 £ per year.
A thriving Financial Institution, based in Glasgow, is looking for a Debt Collector to join their fast-paced, professional, and exciting team.
ABOUT THE ROLE
The Debt Collector will be providing an effective and efficient service, reporting to the Collections Manager, ensuring all policies and procedures are adhered to.
BENEFITS
Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes, training opportunities and much more!
RESPONSIBILITIES
- Building relationships with customers and being there to support them during the arrears process
- Communicating with customers via telephone and email
- Ensuring any legal paperwork is followed up with Solicitors
- Analysing data and calculating figures
- Assisting the customer service department when required
- Supporting the team with any ad-hoc administrative duties
- Working to set policies and procedures and all deadlines
REQUIRED SKILLS & EXPERIENCE
- Previous experience within Credit Control or Debt Collections in a B2B environment
- Educated to GCSE level with passes in Maths & English as a minimum
- Excellent communication skills, with a bright and confident personality
- Problem solver
- The ability to thrive under pressure and be highly adaptable
NEXT STEPS
If you’re professional, hard-working and interested in becoming a Debt Collector, apply today with your current CV! Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected. Don’t miss out! Apply today!
Debt Collector employer: Brite Recruitment Ltd
Contact Detail:
Brite Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Collector
✨Tip Number 1
Familiarise yourself with the financial regulations and best practices in debt collection. This knowledge will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be dealing with customers directly, being able to convey empathy and professionalism is key to building relationships.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think of examples from your past experience where you've successfully resolved issues or handled difficult conversations.
✨Tip Number 4
Research our company culture and values. Understanding what we stand for at StudySmarter will help you align your answers with our expectations and show that you're a good fit for the team.
We think you need these skills to ace Debt Collector
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Credit Control or Debt Collections, especially in a B2B environment. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and problem-solving abilities. Mention your adaptability and how you thrive under pressure, as these are key traits for the role.
Highlight Relevant Skills: In your application, emphasise your excellent communication skills and any experience you have with legal paperwork or data analysis. This will show that you understand the responsibilities of the Debt Collector position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Brite Recruitment Ltd
✨Showcase Your Communication Skills
As a Debt Collector, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and confidently during the interview. Practice articulating your thoughts and consider examples where you've successfully resolved customer issues.
✨Highlight Relevant Experience
Make sure to discuss your previous experience in Credit Control or Debt Collections, especially in a B2B environment. Prepare specific examples of how you handled challenging situations or built relationships with customers to showcase your problem-solving skills.
✨Demonstrate Adaptability
The role requires someone who can thrive under pressure and adapt quickly. Be ready to share instances where you've had to adjust to changing circumstances or manage multiple tasks effectively, as this will show your potential employer that you can handle the demands of the job.
✨Familiarise Yourself with Policies and Procedures
Understanding the policies and procedures related to debt collection is crucial. Before the interview, research common practices in the industry and be prepared to discuss how you would ensure compliance with these regulations in your role.
