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- Tasks: Build relationships with customers and process transactions daily.
- Company: Join a dynamic team focused on customer satisfaction and support.
- Benefits: Enjoy 25 days of annual leave, employee discounts, and health care packages.
- Why this job: Great opportunity to develop skills in a supportive environment while maintaining work-life balance.
- Qualifications: Must have experience in customer support or sales and GCSEs in Maths & English.
- Other info: Proactive and self-motivated individuals will thrive in this role.
The predicted salary is between 28800 - 43200 £ per year.
The Customer Account Executive will be processing transactions and building strong relationships with existing customers., As a Customer Account Executive your key duties will include:
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Building and maintaining relationships with existing customers over phone and email
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Generating accurate quotations and paperwork
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Assisting the Sales team with administration tasks
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Updating systems with relevant and accurate information
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Providing support with processing of new proposals, including checks on AML and Credit
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Processing deposits and initial payments on the system
To be considered for the role of Customer Account Executive, you must have:
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Previous experience within a customer support/administrative/sales position
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Educated to GCSE level with passes in Maths & English as a minimum
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Excellent relationship building skills, both written and verbal
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Proactive, driven and self-motivated
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Problem solver
Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more!
Customer Account Executive employer: Brite Recruitment Ltd
Contact Detail:
Brite Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Executive
✨Tip Number 1
Focus on showcasing your relationship-building skills during the interview. Think of specific examples where you've successfully managed customer relationships, as this will demonstrate your ability to excel in the role.
✨Tip Number 2
Familiarize yourself with common customer account management software and tools. Being able to discuss your experience or knowledge of these systems can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you handle administrative tasks efficiently. Highlight any previous experiences where you streamlined processes or improved accuracy in documentation.
✨Tip Number 4
Show your proactive nature by coming up with ideas on how to improve customer satisfaction or streamline communication. This will demonstrate your drive and problem-solving skills, which are key for this position.
We think you need these skills to ace Customer Account Executive
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in customer support, administration, or sales. Use specific examples that demonstrate your ability to build relationships and handle transactions effectively.
Showcase Communication Skills: Since excellent relationship-building skills are crucial for this role, include examples of how you've successfully communicated with customers in the past, both in writing and verbally.
Demonstrate Proactivity: Illustrate your proactive nature by providing examples of situations where you took the initiative to solve problems or improve processes in your previous roles.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Mention specific duties from the job listing, such as processing transactions and assisting the sales team, to show that you understand the role.
How to prepare for a job interview at Brite Recruitment Ltd
✨Showcase Your Relationship-Building Skills
Since the role emphasizes building strong relationships with customers, be prepared to share specific examples of how you've successfully managed customer relationships in the past. Highlight your communication style and how it has helped you connect with clients.
✨Demonstrate Your Problem-Solving Abilities
The job requires a proactive and self-motivated approach. Be ready to discuss challenges you've faced in previous roles and how you resolved them. This will show your potential employer that you're a problem solver who can handle difficult situations.
✨Familiarize Yourself with AML and Credit Checks
Understanding Anti-Money Laundering (AML) and credit checks is crucial for this position. Brush up on these topics before the interview so you can confidently discuss how you would approach processing new proposals and ensuring compliance.
✨Prepare for Administrative Questions
As the role involves assisting the sales team with administrative tasks, expect questions about your organizational skills and experience with relevant software. Be ready to explain how you keep track of information and ensure accuracy in your work.
