Field Engineer - Scotland in Musselburgh

Field Service Engineer – Scotland

We are seeking a Field Service Engineer to join our Engineering team. This role will be primarily based in Scotland and the North of England, supporting racecourses including Perth, Musselburgh, Hamilton, Kelso, and Ayr. Travel to other parts of the UK will be required depending on business needs.

Role Overview

The successful candidate will support the Engineering team in delivering on-course technical services, including hardware deployment, system setup, infrastructure testing, and live event support.

Key Responsibilities

• Assist with the movement, setup, and configuration of on-course hardware.
• Install software and provide on-site technical support during race fixtures.
• Test racecourse infrastructure, including network communications and Wi-Fi.
• Report faults and incidents to the Britbet Network Operations Centre (NOC).
• Support the deployment and movement of Android POS systems for race fixtures.
• Attend regular meetings and calls to discuss workload, delivery timelines, and objectives.
• Provide clear and regular progress updates to management, highlighting risks or obstacles.
• Liaise with racecourse staff to build and maintain strong working relationships.
• Provide engineering support cover during live racecourse fixtures.

Essential Requirements

• Full UK driving licence.

Desirable Skills and Experience

• Basic networking and Wi-Fi knowledge.
• Working knowledge of Android tablets.
• Experience using Microsoft 365 applications.

Benefits

• Permanent contract.
• Salary: £32,000 per annum.
• Company vehicle (Transit van or similar).
• Opportunity to earn an annual bonus.
• 25 days annual leave plus bank holidays (bank holidays may be taken in lieu).
• Company pension scheme.
• Private medical cover.
• Flexible working hours required due to the nature of the role, including some weekend work.

Health & Safety

You will be expected to ensure that you, and those you are responsible for, always comply with Health & Safety regulations and safe working practices in line with current legislation and the Company’s Health & Safety Policies and Procedures.