At a Glance
- Tasks: Deliver friendly customer service and ensure accurate betting transactions at exciting race events.
- Company: Join Britbet, a unique partnership enhancing the race day experience across the UK.
- Benefits: Competitive pay, flexible hours, travel opportunities, and full training provided.
- Other info: Opportunities for career advancement and travel to various racecourses.
- Why this job: Be part of the thrilling atmosphere at racecourses and enjoy a fun, fast-paced role.
- Qualifications: Must be 18+, with excellent customer service and cash handling skills.
The predicted salary is between 14.61 - 14.61 £ per hour.
We’re on the lookout for enthusiastic Customer Service Assistants to join our Betting Team at Hamilton Racecourse and beyond.
You’ll be right at the heart of the action, working across public, restaurant and hospitality areas of the racecourse.
Our reach spans over 58 racecourses across the UK.
We are looking for Team Members who are able to work with us at multiple sites such as Ayr, Perth, Musselburgh and Kelso Racecourse.
There will be additional opportunities at national festivals such as Aintree Grand National, Cheltenham Festival, Newcastle Plate, York Ebor.
Who are we?
Britbet is a unique partnership created by British racecourses, providing betting services for racegoers and racing fans alike.
We deliver an exciting, customer-focused betting experience, offering both Tote and Britbet branded bets as a key part of the race day atmosphere.
Who are we looking for?
- Applicants 18+
- Drivers/keen travellers
- Excellent Customer Service skills - experience preferred
- Excellent Cash Handling skills - experience preferred
- Honest and reliable team members
- Commitment to understanding betting product knowledge
What does the role entail?
- Providing a welcoming and friendly customer service
- Ensuring bets are placed accurately
- Providing accurate pay outs on winning tickets
- Learning and understanding our products
- Full training provided
- Opportunities to advance into more interesting roles on course
Why work for us?
- A fun and fast-paced customer service role at racing events
- Working in a friendly and supportive environment
- Competitive hourly pay and holiday pay
- Opportunity to travel and work at racecourses across the country
- Travel pay and overnight stay
- Flexible working
- Free on-site parking
- Pay Rate
- Customer Service Assistant - £12.90 + holiday pay 13.3% = £14.61 per hour
- Courier - £14.05 + holiday pay 13.3% = £15.91 per hour
- The same rate for all ages 18+
- Monthly pay
- #J-18808-Ljbffr
Hamilton - Customer Service Assistant employer: Britbet
At Britbet, we pride ourselves on being an excellent employer, offering a dynamic work environment that values flexibility and employee well-being. As a Field Service Engineer, you'll enjoy competitive benefits including a company vehicle and private medical cover, while working in the vibrant atmosphere of racecourses across the Home Counties. We are committed to your professional growth, providing opportunities for skill development and career advancement in a supportive team culture.
