At a Glance
- Tasks: Assist customers with betting and provide top-notch service at Doncaster Racecourse.
- Company: Join a leading national betting service provider in a vibrant environment.
- Benefits: Enjoy competitive pay, flexible hours, and training opportunities.
- Why this job: Be part of exciting events and enhance your customer service skills.
- Qualifications: Great customer service skills; cash handling experience is a plus.
- Other info: Casual work with no minimum hours and opportunities at prestigious events.
The predicted salary is between 12 - 16 £ per hour.
A national betting service provider seeks a Customer Service Assistant to join their team at Doncaster Racecourse. The role includes placing bets, paying out winnings, and delivering exceptional customer service.
Ideal candidates should have excellent customer service skills, and experience with cash handling is preferred though not required.
Enjoy a friendly environment, competitive pay, and the flexibility of casual work without minimum hours. Training is provided, and opportunities are available at various prestigious events.
Racecourse Customer Service & Betting Assistant in Doncaster employer: Britbet
Contact Detail:
Britbet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Racecourse Customer Service & Betting Assistant in Doncaster
✨Tip Number 1
Get to know the racecourse and its vibe! Familiarise yourself with the events and the types of customers that frequent Doncaster Racecourse. This will help you connect better during interviews and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face while working, like handling a tricky customer or explaining betting options. Role-playing these situations with a friend can boost your confidence and make you stand out.
✨Tip Number 3
Network with current employees or others in the industry. Reach out on social media or attend local events to chat with people who work at the racecourse. They might share insider tips or even put in a good word for you!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our team at Doncaster Racecourse, which is always a plus in our books.
We think you need these skills to ace Racecourse Customer Service & Betting Assistant in Doncaster
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you’ve gone above and beyond for customers in the past, so share those stories!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid long-winded explanations and get straight to the point about your skills and experiences.
Tailor Your Application: Take a moment to customise your application for this role. Mention why you’re excited about working at Doncaster Racecourse and how you can contribute to our team’s success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Britbet
✨Know Your Betting Basics
Familiarise yourself with the basics of betting and racecourse operations. Understanding how bets are placed and how payouts work will show your enthusiasm for the role and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your suitability for the role.
✨Practice Cash Handling Scenarios
Even if you don’t have extensive cash handling experience, it’s good to be prepared. Brush up on basic cash handling procedures and be ready to discuss how you would manage transactions accurately and efficiently.
✨Emphasise Teamwork and Flexibility
This role involves working in a team at various events, so highlight your ability to collaborate and adapt. Share examples of how you've worked well with others and adjusted to changing circumstances in previous jobs.