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- Tasks: Join our team to assist customers with betting at York Racecourse.
- Company: Be part of a vibrant team at one of the UK's top racecourses.
- Benefits: Enjoy flexible hours, competitive pay, and free on-site parking.
- Why this job: Experience a fun, fast-paced environment while meeting new people.
- Qualifications: Must be 18+, confident with cash handling, and no experience needed.
- Other info: Paid training starts on Tuesday 6th May; travel pay for other locations.
We are looking for reliable team members to join our Betting team at York Racecourse. You will be working in the restaurants, lounges and public areas of the racecourse, servicing customers who would like to place a bet.
Who are we looking for?
- Applicants 18+
- Ability to work with cash confidently/good mental arithmetic
- Drivers are preferable
- No prior experience needed as paid training is provided
- Must be able to train with us on Tuesday 6th May
What does the role entail?
- You will place the customers bet/s on the till on live race days at the racecourse
- Pay out winnings to customers who present you with a winning ticket
- Cash handling effectively
- Confident talking to customers
Why work for us?
- Working in a friendly and supportive environment
- A fun and fast-paced customer service role
- Competitive hourly pay rate and holiday pay
- Flexible work
- Work at some of the most prestigious racecourses and racing events
- Free on-site parking
- Paid friend referral programme
- Travel pay for work at other racecourses, outside of your closest racecourse
Pay: £11.75ph + holiday pay = £13.31ph
Customer Service Assistant in York employer: Britbet Racing LLP
Contact Detail:
Britbet Racing LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in York
✨Tip Number 1
Familiarise yourself with the basics of betting and horse racing. Understanding the terminology and processes will help you engage confidently with customers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your mental arithmetic skills, especially with cash handling. Being able to quickly calculate payouts and change will impress your potential employers and show that you're ready for the fast-paced environment.
✨Tip Number 3
Visit York Racecourse before your interview or training day. Familiarising yourself with the venue can give you a better understanding of the layout and customer flow, making you feel more comfortable on your first day.
✨Tip Number 4
Show your enthusiasm for customer service during any interactions. Highlighting your ability to communicate effectively and your willingness to learn will make you stand out as a candidate who fits well within our friendly team.
We think you need these skills to ace Customer Service Assistant in York
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Customer Service Assistant role entails. Highlight key responsibilities such as cash handling and customer interaction in your application.
Tailor Your CV: Make sure your CV reflects any relevant skills, even if you don't have direct experience. Emphasise your ability to work with cash, communicate confidently, and your willingness to learn.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your availability for training on 6th May and express your eagerness to contribute to the team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Britbet Racing LLP
✨Show Your Customer Service Skills
Since the role involves interacting with customers, it's crucial to demonstrate your ability to communicate effectively. Prepare examples of how you've handled customer queries or complaints in the past, even if they are from different contexts.
✨Brush Up on Your Mental Arithmetic
As cash handling is a key part of the job, practice your mental arithmetic skills. Be ready to showcase your confidence in handling cash and making quick calculations during the interview.
✨Express Your Enthusiasm for the Role
Let them know why you're excited about working at the racecourse. Research the venue and mention specific aspects that appeal to you, such as the fast-paced environment or the opportunity to work at prestigious events.
✨Be Prepared for Training Details
Since training is provided, be ready to discuss your availability and willingness to learn. Highlight your flexibility and eagerness to adapt to new processes, especially regarding the training date mentioned.
