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- Tasks: Join our team to assist customers with betting in a lively racecourse environment.
- Company: York Racecourse is a vibrant venue known for its exciting events and customer engagement.
- Benefits: Enjoy paid training, flexible hours, and the chance to work in a fun atmosphere.
- Why this job: Be part of an energetic team while gaining valuable experience in customer service.
- Qualifications: Must be 18+, confident with cash handling, and no prior experience is required.
- Other info: Drivers are preferred, but all enthusiastic applicants are welcome!
We are looking for reliable team members to join our Betting team at York Racecourse. You will be working in the restaurants, lounges and public areas of the racecourse, servicing customers who would like to place a bet.
Who are we looking for?
- Applicants 18+
- Ability to work with cash confidently/good mental arithmetic
- Drivers are preferable
- No prior experience needed as paid training is provided
Customer Service Assistant employer: Britbet Racing LLP
Contact Detail:
Britbet Racing LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with the basics of betting and the different types of bets. This knowledge will not only help you feel more confident during the interview but also show us that you're genuinely interested in the role.
✨Tip Number 2
Practice your mental arithmetic skills, as you'll need to handle cash confidently. You can do this by working on quick calculations or using apps designed to improve your maths skills.
✨Tip Number 3
If you have a driver's licence, mention it during your application process. Being a driver can be a significant advantage, especially if we need team members who can travel to different locations.
✨Tip Number 4
Show enthusiasm for customer service! During any interactions, whether it's an informal chat or a formal interview, express your eagerness to help customers and create a positive experience for them.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Customer Service Assistant at York Racecourse. Highlight key skills such as cash handling and customer service in your application.
Tailor Your CV: Make sure your CV reflects any relevant experience or skills, even if they are from different fields. Emphasise your ability to work with cash and your confidence in mental arithmetic.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your willingness to learn. Mention your availability and readiness to undergo training, as well as your interest in working in a fast-paced environment.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in customer service roles.
How to prepare for a job interview at Britbet Racing LLP
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in customer service positions, especially in a lively environment like a racecourse.
✨Demonstrate Your Cash Handling Skills
Since the role involves working with cash, be prepared to discuss any relevant experience you have, even if it's informal. If you don't have prior experience, mention your confidence in mental arithmetic and your willingness to learn.
✨Highlight Teamwork Abilities
Customer service is all about teamwork. Be ready to share examples of how you've worked well in a team setting, whether in school, sports, or other jobs. This will show that you can collaborate effectively with colleagues.
✨Ask Insightful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and helps you understand more about the company culture and expectations. Consider asking about training opportunities or what a typical day looks like.
