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- Tasks: Assist customers in placing bets and provide excellent service in various areas of the racecourse.
- Company: Join the vibrant team at Newmarket Racecourse, a hub for thrilling betting experiences.
- Benefits: Enjoy paid training, flexible hours, and the excitement of working in a lively environment.
- Why this job: Be part of an energetic team, meet new people, and enjoy the thrill of race day.
- Qualifications: Must be 18+, confident with cash handling, and no prior experience is required.
- Other info: Drivers are preferred, but all enthusiastic applicants are welcome!
We are looking for reliable team members to join our Betting team at Newmarket Racecourse. You will be working in the restaurants, lounges and public areas of the racecourse, servicing customers who would like to place a bet.
Who are we looking for?
- Applicants 18+
- Ability to work with cash confidently/good mental arithmetic
- Drivers are preferable
- No prior experience needed as paid training is provided
Customer Service Assistant employer: Britbet Racing LLP
Contact Detail:
Britbet Racing LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with the basics of betting and horse racing. Understanding the terminology and processes will not only boost your confidence but also impress us during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. Even if you don't have direct experience, think about times when you've provided excellent service in other roles.
✨Tip Number 3
If you have a driver's licence, mention it! Being able to drive can be a significant advantage, especially for roles that may require flexibility in working hours or travel.
✨Tip Number 4
Be ready to demonstrate your mental arithmetic skills. Practise quick calculations to ensure you're comfortable handling cash transactions efficiently, as this is a key part of the role.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Customer Service Assistant role entails. Focus on the key responsibilities, such as working in restaurants and public areas, and servicing customers.
Highlight Relevant Skills: Even if you don't have prior experience, emphasise any skills that relate to customer service, cash handling, or teamwork. Mention your ability to work with cash confidently and any relevant personal experiences.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Explain why you want to work at Newmarket Racecourse and how you can contribute to the team, even without prior experience.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Britbet Racing LLP
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in customer service positions, especially in a lively environment like a racecourse.
✨Demonstrate Your Cash Handling Skills
Since the role involves working with cash, be prepared to discuss your experience with handling money. If you have good mental arithmetic skills, mention them and perhaps even demonstrate your ability during the interview.
✨Highlight Teamwork Experience
Even if you don't have direct experience in customer service, think of times when you've worked as part of a team. Share examples that showcase your ability to collaborate and support others, which is crucial in a busy environment.
✨Ask Insightful Questions
Prepare a few questions to ask the interviewer about the team dynamics or what a typical day looks like. This shows your interest in the role and helps you understand if it's the right fit for you.
