At a Glance
- Tasks: Provide friendly customer service and assist with betting at exciting race events.
- Company: Join Britbet, a unique partnership enhancing the race day experience.
- Benefits: Competitive pay, flexible hours, free parking, and opportunities to work nationwide.
- Other info: Full training provided with chances to advance into more interesting roles.
- Why this job: Be part of the thrilling atmosphere at racecourses while developing your skills.
- Qualifications: Customer service and cash handling experience preferred; must be 18+.
The predicted salary is between 14.61 - 14.61 £ per hour.
Hi!
We’re on the lookout for enthusiastic Customer Service Assistants to join our Betting Team at Chester Racecourse.
You’ll be right at the heart of the action, working across public, restaurant and hospitality areas of the racecourse.
When you apply, please select Chester as your home course.
You will also advise which other racecourses you are prepared to travel to for additional work outside of Chester.
This will open up opportunity to support us at major fixtures and festivals at some of our 58 racecourses across the UK.
Who are we?
Britbet is a unique partnership created by British racecourses, providing betting services for racegoers and racing fans alike.
We deliver an exciting, customer-focused betting experience, offering both Tote and Britbet branded bets as a key part of the race day atmosphere.
Who are we looking for?
- Applicants 18+
- Excellent Customer Service skills - experience preferred
- Excellent Cash Handling skills - experience preferred
- Honest and reliable team members
- Commitment to understanding betting product knowledge
- Drivers/keen travellers - preferred not necessary
What does the role entail?
- Providing a welcoming and friendly customer service
- Ensuring bets are placed accurately
- Providing accurate pay outs on winning tickets
- Learning and understanding our products
- Full training provided
- Opportunities to advance into more interesting roles on course
Why work for us?
- A fun and fast-paced customer service role at racing events
- Working in a friendly and supportive environment
- Competitive hourly pay and holiday pay
- Opportunity to work at other racecourses across the country
- Flexible working
- Free on-site parking
- Pay Rate
- CSA - £12.90 + holiday pay 13.3% = £14.61 per hour
- Courier - £14.05 + holiday pay 13.3% = £15.91 per hour
- The same rate for all ages 18+
- Monthly pay
We hope to hear from you soon!
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Chester - Customer Service Assistant employer: Britbet
At Britbet, we pride ourselves on being an excellent employer, offering a vibrant and dynamic work environment at Chester Racecourse. Our team members enjoy competitive pay, flexible working hours, and the chance to advance into more engaging roles while being part of a supportive community that values customer service excellence. With opportunities to work across various racecourses and participate in exciting events, you'll find meaningful and rewarding employment with us.
