At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join the vibrant Britannia Kensington pub, a local favourite for over 150 years.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's pubs.
- Other info: Access to career pathways and apprenticeships for your professional growth.
- Why this job: Be part of a fun team and enjoy training while making lasting connections.
- Qualifications: A passion for customer service and a friendly, outgoing personality.
The predicted salary is between 20000 - 25000 £ per year.
The Britannia Kensington, just off of High Street Kensington, has been a hustling and bustling pub in the heart of Kensington for over 150 years. Whether it's enjoying a delicious pint of Youngs Original next to our roaring fire, relaxing in our conservatory for a casual dining experience, or enjoying the Monty & Willow rooms for any celebration, we have everything for any clientele.
What We Offer Our Team Members:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member:
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products and have a good time along the way.
Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!
Team Member employer: Britannia
At The Britannia Kensington, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Kensington. Our team members enjoy comprehensive training and development opportunities, free meals, and generous discounts, all while being part of a supportive family atmosphere that values exceptional customer service. With access to our Career Pathway and a commitment to employee growth, we ensure that every team member can thrive both personally and professionally in a historic and lively setting.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a meal. This way, you can chat about your experience there and show your genuine interest in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your friendly personality and how you'd handle different situations. We want to see that passion for delivering exceptional service!
✨Tip Number 3
Network with current team members if you can. They might give you insider tips on what the team values most, and it shows you're proactive about joining the family at The Britannia Kensington.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info about our Career Pathway and training opportunities right there!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and outgoing personality shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your passion for customer service.
Tailor Your Application:Make sure to tailor your application to the Team Member role. Highlight any relevant experience or skills that show you can deliver exceptional customer service and work well in a team. We love seeing how you fit into our pub family!
Keep It Clear and Concise:While we want to know all about you, keep your application clear and to the point. Use simple language and avoid jargon. This makes it easier for us to see why you’d be a great addition to our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Britannia
✨Know the Venue
Before your interview, take some time to research The Britannia Kensington. Familiarise yourself with their menu, atmosphere, and any recent events or promotions. This will not only show your genuine interest but also help you answer questions more confidently.
✨Show Your Personality
As a Team Member, having a friendly and outgoing personality is key. During the interview, let your true self shine through. Share personal anecdotes that highlight your customer service skills and teamwork experience. Remember, they want to see how you fit into their family!
✨Prepare for Common Questions
Think about common interview questions for hospitality roles, such as how you handle difficult customers or work in a team. Prepare specific examples from your past experiences that demonstrate your ability to deliver exceptional service and collaborate effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, team dynamics, or what a typical day looks like at The Britannia Kensington. This shows your enthusiasm and helps you determine if it’s the right fit for you.
