At a Glance
- Tasks: Deliver exceptional customer service and work as part of a vibrant team.
- Company: Join the historic Britannia Kensington pub, a lively spot in the heart of Kensington.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and discounts at Young's pubs.
- Other info: Access to career pathways and training opportunities in a supportive environment.
- Why this job: Be part of a fun team while gaining valuable skills and experience.
- Qualifications: A passion for customer service and a friendly, outgoing personality.
The predicted salary is between 20000 - 25000 £ per year.
The Britannia Kensington, just off of High Street Kensington, has been a hustling and bustling pub in the heart of Kensington for over 150 years. Whether it's enjoying a delicious pint of Youngs Original next to our roaring fire, relaxing in our conservatory for a casual dining experience, or enjoying the Monty & Willow rooms for any celebration, we have everything for any clientele.
What We Offer Our Team Members:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member:
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way.
Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!
Team Member employer: Britannia
At The Britannia Kensington, we pride ourselves on being an exceptional employer, offering a vibrant work culture where team members are valued and supported. With access to career pathways, apprenticeships, and ongoing training, alongside benefits like free meals, weekly pay, and generous discounts, we ensure our staff thrive both personally and professionally in the heart of Kensington's bustling community.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a meal. This way, you can chat about your experience there and show your genuine interest in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to showcase your passion for exceptional service.
✨Tip Number 3
Show your personality! The Britannia Kensington is looking for friendly, outgoing team members. Don’t be afraid to let your character shine through in your conversations and interactions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks that come with being part of the Young's family.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and outgoing side. Remember, we’re all about exceptional customer service, so a warm tone can go a long way.
Tailor Your Application:Make sure to tailor your application to the Team Member role. Highlight any relevant experience or skills that match what we’re looking for. It shows us that you’ve done your homework and are genuinely interested in joining our family.
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use simple language and avoid jargon. This makes it easier for us to see why you’d be a great fit for our team without getting lost in the details.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at Britannia
✨Know the Venue
Before your interview, take some time to research The Britannia Kensington. Familiarise yourself with their menu, atmosphere, and any recent events or promotions. This will show your genuine interest in the pub and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Team Member, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlighting these moments will demonstrate your passion for delivering great service.
✨Emphasise Teamwork
Working as part of a team is crucial in a bustling pub environment. Be ready to discuss how you've successfully collaborated with others in previous roles. Share specific instances where teamwork led to positive outcomes.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, the team culture, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
