Operations Co-ordinator Brooklands, Weybridge & Chessington, Surrey

Brooklands, Weybridge & Chessington, Surrey

Full Time

Job Title: Operations Co-ordinator
Base Location: Brooklands, Weybridge & Chessington, Surrey
Department: Operations
Position Type: Permanent/Full time
Hours: 35 hrs per week, Monday to Friday
Compensation: Competitive subject to experience
Reporting to: UK Operations Manager
Advert Live Date: 15th October 2026
Applications Closing Date: 28th October 2026
Interview Dates: W/C 2nd November 2026

Who we are:

Britannia Row Productions is a world class audio rental company supplying high end audio equipment and skilled audio engineers to global music tours, sporting, and corporate events. Part of the US based Clair Global group of companies our business and impressive client list is growing.

Our core values:

Integrity, Innovation, Attention to Detail, and Unyielding Customer Support and Service are at the heart of everything we do. In the fast-moving world of live events, every moment is an opportunity to create something extraordinary, and these values shape how we think, act, and deliver together.

We encourage every team member to truly embrace these values - to live them, demonstrate them, and take ownership of the impact they create. Together, we inspire one another, push boundaries, and deliver unforgettable experiences that leave a lasting impression.

Role Purpose:

A fantastic opportunity has become available at Britannia Row Productions Ltd for an Operations Coordinator to join the world’s premier provider of audio services to the entertainment industry. The successful applicant will be part of our busy Operations Department, reporting to the UK Operations Manager.

The Operations Department delivers Audio control, PA systems, communication packages for large scale touring, one off spectaculars, rehearsals and everything in between.

As an Operations Co-ordinator you will play a key role in the smooth execution of projects from planning through to completion, working closely with the Sales Team and Department Heads to design and deliver technical solutions that meet client needs. Communicate and deliver to the warehouse departments information required to prepare and package equipment, ensuring efficient use of our large and diverse inventory, coordinating with Clair Global companies and brands worldwide.

Responsibilities and duties:

• Collaborate, and communicate effectively, within the department and the wider team
• Play a key role in planning project execution - i.e. rack drawings, cabling systems, logistics - while ensuring effective allocation of equipment from our global inventory, or through sub-hire when needed
• Using our inventory management software, you’ll help optimize resources and support seamless project delivery
• Plan and Coordinate Logistical needs for projects - i.e. Trucking, couriers, air/sea freight - along with the Transport and Logistics Coordinator, including customs requirements.
• Develop and maintain strong professional relations within the organisation, Crew, Clients, and other industry suppliers
• Any other work deemed necessary for the smooth running of the department
• Take reasonable care for your own health and safety and for that of others who may be impacted by your acts or omissions, comply with all relevant policies and procedures, and promptly report any hazards or concerns.
• Always comply with all company policies and procedures.
• Carry out additional duties as reasonably required by the company

Personal specification & skills:

• Serious, diligent, and reliable with a professional approach
• Strong knowledge of live sound audio systems, and venue set-ups is desirable
• Some experience in concert touring, corporate events, or television environments
• Highly organised with excellent planning, time management, and IT skills (Microsoft Office + basic CAD)
• Clear communicator - both written and verbal
• Works well under pressure in fast-paced team settings
• Precise, thorough, and accountable, with a strong focus on quality and accuracy
• Self-motivated, eager to learn, and able to solve problems quickly while following established processes
• Flexible and adaptable (able to work irregular hours, over weekends, open to travel)

Recruitment Process:

Our selection process consists of two stages. Candidates who progress from the initial interview stage will be invited to attend a practical assessment as part of the second stage.

What do we offer?

• Competitive salary related to experience
• 23 days’ holiday per annum plus bank holidays
• Auto enrolment pension Scheme, 4 % Employer contribution
• Pension salary sacrifice
• Group Life Insurance 4x salary
• Employee Assistance Programme
• Enhanced company sick pay
• Cycle to work Scheme
• Parking on-site
• Company social events

Standard working hours are 10am to 6pm, 5 days a week, including extended hours when required.

We’re building a diverse, inclusive team

You’re welcome at Britannia Row wherever you’re from and whoever you are. We know that sometimes, people don’t apply for a job because they don’t have every single skill listed in the job requirements. So, if you’re interested in a role here and believe you could be a good fit, we encourage you to apply.

Postholder must have the right to work in the UK

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