At a Glance
- Tasks: Be the friendly face of our company, managing reception and providing essential admin support.
- Company: Join Britannia Row Productions, a leading audio rental company in the live events industry.
- Benefits: Enjoy 23 days holiday, training opportunities, and a supportive work environment.
- Other info: Flexible shifts and a dynamic team atmosphere await you!
- Why this job: Make a real impact by creating welcoming experiences for clients and colleagues.
- Qualifications: Previous experience in reception or admin roles and strong communication skills are essential.
The predicted salary is between 26670 - 32596 £ per year.
Location: Brooklands (Weybridge) & Chessington, Surrey
Contract Type: Permanent / Full-time – 40 hours per week
Department: H&S, Admin & Facilities
Reporting to: Health & Safety, Admin & Facilities Manager
Salary: On Application
Who We Are
Britannia Row Productions is a world class audio rental company supplying high end audio equipment and skilled audio engineers to global music tours, sporting, and corporate events. Our Core Values Integrity, Innovation, Attention to Detail, and Unyielding Customer Support and Service are at the heart of everything we do.
Role Purpose
As the first point of contact for visitors, clients, contractors and employees, the Reception & Business Administrator plays an important role in creating a welcoming, professional and well-organised environment. With a primary focus on reception and front-of-house services, you will also provide administrative support across the Business Support function.
Responsibilities & Duties
- Reception & Front of House
- Deliver a professional and welcoming reception service.
- Manage front-of-house activities, visitor access and communications.
- Be vigilant in maintaining site security.
- Coordinate deliveries, post, telephone enquiries and general reception activities.
- Maintain a safe, organised and professional reception environment.
- Ensure reception records and documentation are accurate.
- Act as the central point of contact for employees.
- Business Administrator
- Provide administrative support across the Business Support team.
- Maintain accurate business records and support employee administration.
- Assist with meetings, travel, training activities, purchasing and employee events.
- Produce reports and maintain documentation.
- Continuous Improvement
- Contribute to improving administrative and reception processes.
- Support the development and maintenance of departmental procedures.
- Collaboration & Cross-Cover
- Work collaboratively with colleagues.
Working Relationships
You will work closely with colleagues across Business Support, HR, Training, Operations, Finance and Leadership.
Working Pattern
This role operates on a rota basis. Flexibility is essential to meet changing business and operational requirements.
Company – General
Take reasonable care for your own health and safety and for that of others.
Knowledge, Skills & Experience
Essential
- Previous experience in a reception, customer service or administrative role.
- Experience using a multi-user phone system.
- Excellent communication and interpersonal skills.
- Strong organisational skills.
- Good IT skills, including Microsoft Office.
- Professional and approachable.
- Must be eligible to work in the UK.
Desirable
- Experience within a busy operational or logistics environment.
- Experience using integrated business management systems.
Personal Attributes We're Looking For Someone Who Is
- Friendly, approachable and professional.
- Reliable and punctual.
- Organised and dependable.
- Proactive and willing to take ownership.
- Confidential, respectful and trustworthy.
- Able to manage changing priorities.
- Collaborative, with a positive attitude.
Flexibility
As part of a dynamic business, priorities can change. You may occasionally be asked to undertake other duties.
What do we offer
- 23 days’ holiday per annum plus bank holidays.
- Training and professional development.
- Auto enrolment pension scheme.
- Health Care Cash Plan.
- Employee Assistance Programme.
- Cycle to work Scheme.
- Life Insurance – 4 x salary.
- Enhanced company sick-pay.
- On-site Parking.
- Free refreshments & fruit.
- Free Flu vaccination.
- Company social events.
We’re building a diverse, inclusive team. You’re welcome at Britannia Row wherever you’re from and whoever you are.
Reception & Business Administrator in Weybridge employer: Britannia Row Productions Limited
At Britannia Row Productions, we pride ourselves on being a world-class audio rental company that values its employees and fosters a collaborative work culture. Located in Weybridge, Surrey, we offer competitive benefits including paid overtime, generous holiday allowances, and extensive training opportunities to support your professional growth. Join us to be part of a diverse team dedicated to delivering high-quality audio systems for live events while enjoying a supportive environment that encourages innovation and teamwork.
Contact Details:
Britannia Row Productions Limited Recruitment Team
