Junior Operations Co-ordinator Chessington, Surrey & Brooklands (Weybridge), Surrey

We have an exciting opportunity for a Junior Operations Co-ordinator to join Plus 4 Audio, working alongside the Operations Manager and a highly experienced team. This is a full-time junior role offering an excellent opportunity to develop your skills, gain hands-on experience across a wide variety of projects and build a strong technical foundation. Initially, the role will be primarily based at Plus 4 Audio in Chessington, with one or more days per week at Britannia Row in Brooklands, Weybridge. You will work closely with colleagues across both locations, building strong working relationships with the wider Operations team.

The Operations team sits at the heart of the business, working with Sales teams and Department Heads to design and deliver technical solutions that meet our client requirements. The team also works closely with the warehouse to ensure equipment is prepared accurately and on time, while collaborating with Clair Global companies and brands around the world to deliver exceptional service.

As a Junior Operations Co-ordinator, you will support the planning and delivery of projects from initial enquiry to completion. You'll help coordinate resources, contribute to technical planning and play an important part in ensuring projects are delivered efficiently and to the high standards our clients expect.

• Collaborate, and communicate effectively, within the department and the wider team
• Play a key role in planning project execution — i.e. rack drawings, cabling systems, logistics — while ensuring effective allocation of equipment from our global inventory, or through sub-hire when needed
• Oversee dry hires, from quoting the client, through to delivery and return of the equipment
• Using our inventory management software, you’ll help optimise resources and support seamless project delivery
• Source, negotiate and organise trucking, couriers, air/sea freight and any other logistical moves required, including customs documentation, while working effectively with the logistics team
• Develop and maintain strong professional relations within the organisation, Crew, Clients, and other industry suppliers
• Any other work deemed necessary for the smooth running of the department, and the business.

Take reasonable care for your own health and safety and for that of others who may be impacted by your acts or omissions, comply with all relevant policies and procedures, and promptly report any hazards or concerns. Comply with all company policies and procedures at all times.

PERSONAL SPECIFICATION & SKILLS:

• Demonstrates a serious and committed approach to their role, consistently showing diligence, reliability, and professionalism in all aspects of their work
• Good knowledge of live sound audio systems, and venue set-ups is desirable
• Some experience in concert touring, corporate events, or television environments is desirable
• Highly organised with excellent planning, time management, and IT skills (Microsoft Office + basic CAD)
• Precise, thorough, and accountable, with a strong focus on quality and accuracy
• Clear communicator - both written and verbal
• Confident working in fast-paced, high-pressure, and constantly changing environments
• Enjoys working and collaborating in a team
• Self-motivated, eager to learn, and able to solve problems quickly while following established processes

WHAT DO WE OFFER?

• Competitive salary, depending on experience
• 23 days’ holiday per annum plus bank holidays
• Auto enrolment pension Scheme, 4% Employer contribution, 5% Employee Contribution Pension salary sacrifice
• Life Insurance - 4x salary
• Employee Assistance Programme
• Cycle to work Scheme
• Complimentary tea, coffee & fruit
• Free parking on-site
• Company social events

Normal working hours are 10am to 6pm, Monday to Friday, with weekend working and additional hours as the business requires.

OUR CORE VALUES: Integrity, Innovation, Attention to Detail, and Unyielding Customer Support and Service are at the heart of everything we do. In the fast-moving world of live events, every moment is an opportunity to create something extraordinary, and these values shape how we think, act, and deliver together. We encourage every team member to truly embrace these values - to live them, demonstrate them, and take ownership of the impact they create. Together, we inspire one another, push boundaries, and deliver unforgettable experiences that leave a lasting impression.

WE’RE BUILDING A DIVERSE, INCLUSIVE TEAM: You’re welcome at Britannia Row wherever you’re from and whoever you are. We know that sometimes, people don’t apply for a job because they don’t have every single skill listed in the job’s requirements. So if you’re interested in a role here and believe you could be a good fit, we encourage you to apply. Applicants must be eligible to work in the UK.