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- Tasks: Assist customers with prescriptions, provide healthcare advice, and ensure a welcoming pharmacy environment.
- Company: Friendly pharmacy dedicated to patient care and community health.
- Benefits: Training provided, flexible hours, and opportunities for career advancement.
- Other info: Join a supportive team and enjoy a dynamic work atmosphere.
- Why this job: Make a difference in people's lives while gaining valuable experience in healthcare.
- Qualifications: Confident, motivated team player; retail or medical background preferred but not essential.
The predicted salary is between 1200 - 1600 £ per month.
As a Medical Counter Assistant, you will be a warm and friendly face for customers and patients who visit the pharmacy for their health needs including medication, consultations and advice. You must be a confident, hardworking, and a motivated team player with a keen interest in helping others. Previous experience in pharmacy preferred, however we will consider enthusiastic applicants with retail or medical background. Training will be provided.
Duties include:
- Receive prescriptions from patients in accordance to “Prescription Interception Procedure”
- Order and sort Repeat Prescriptions
- Visit local GP surgeries to pick up prescriptions or follow up queries
- Deal with customer queries and refer to pharmacist where appropriate
- Sell Over the Counter Medicines to patients
- Give appropriate healthcare advice
- Provide excellent Customer Service face to face and over the telephone
- Order and Receive Goods from suppliers in accordance to company protocol
- Promote products in a professional and ethical manner
- Advise patients of clinical services provided in the pharmacy
- Signpost to other healthcare services where relevant
- General Housekeeping – ensuring the pharmacy is clean and tidy
Pharmacy Medical Counter Assistant employer: Britannia Pharmacy T/A Laville Limited
Contact Detail:
Britannia Pharmacy T/A Laville Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacy Medical Counter Assistant
✨Tip Number 1
Get to know the pharmacy inside out! Familiarise yourself with common medications and services offered. This way, when you chat with customers, you can provide them with helpful advice and show that you're genuinely interested in their health needs.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable handling queries and providing advice. Remember, a warm smile and a friendly attitude can make all the difference in creating a welcoming environment for patients.
✨Tip Number 3
Network like a pro! Connect with people in the pharmacy and healthcare industry on social media platforms. Join relevant groups and engage in discussions to learn more about the field and potentially discover job opportunities.
✨Tip Number 4
Don't forget to apply through our website! We love seeing enthusiastic applicants who are keen to help others. Make sure to highlight your passion for customer service and any relevant experience you have, even if it's from retail or medical backgrounds.
We think you need these skills to ace Pharmacy Medical Counter Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly nature shine through. We want to see the real you, so don’t be afraid to show your enthusiasm for helping others and your interest in the pharmacy sector.
Tailor Your Experience: Even if you don’t have direct pharmacy experience, highlight any relevant skills from your retail or medical background. We’re looking for motivated team players, so make sure to connect your past experiences to the role of a Medical Counter Assistant.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points about your skills and experiences are easy to read and understand.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Britannia Pharmacy T/A Laville Limited
✨Know Your Stuff
Familiarise yourself with common medications and their uses, as well as the basics of pharmacy procedures. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Your People Skills
As a Medical Counter Assistant, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past, whether in retail or any other setting. This will demonstrate your ability to connect with patients and handle queries effectively.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview where you might have to deal with a customer query or provide healthcare advice. Practising these situations beforehand can help you feel more at ease and showcase your problem-solving skills.
✨Ask Thoughtful Questions
Prepare a few questions about the pharmacy's services, team dynamics, or training opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the team and grow within the role.