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- Tasks: Assist customers with prescriptions and provide healthcare advice in a friendly environment.
- Company: Join a supportive pharmacy team dedicated to patient care.
- Benefits: Gain valuable experience, receive training, and enjoy flexible hours.
- Why this job: Make a difference in people's health while developing your customer service skills.
- Qualifications: No prior pharmacy experience needed; enthusiasm and teamwork are key!
- Other info: Opportunity for growth in a dynamic healthcare setting.
The predicted salary is between 1063 - 1289 £ per month.
As a Medical Counter Assistant, you will be a warm and friendly face for customers and patients who visit the pharmacy for their health needs including medication, consultations and advice. You must be a confident, hardworking, and a motivated team player with a keen interest in helping others. Previous experience in pharmacy preferred, however we will consider enthusiastic applicants with retail or medical background. Training will be provided.
Responsibilities
- Receive prescriptions from patients in accordance to “Prescription Interception Procedure”
- Order and sort Repeat Prescriptions
- Visit local GP surgeries to pick up prescriptions or follow up queries
- Deal with customer queries and refer to pharmacist where appropriate
- Sell Over the Counter Medicines to patients
- Give appropriate healthcare advice
- Provide excellent Customer Service face to face and over the telephone
- Order and Receive Goods from suppliers in accordance to company protocol
- Promote products in a professional and ethical manner
- Advise patients of clinical services provided in the pharmacy
- Signpost to other healthcare services where relevant
- General Housekeeping – ensuring the pharmacy is clean and tidy
Pharmacy Medical Counter Sales Assistant in London employer: Britannia Pharmacy T/A Laville Limited
Contact Detail:
Britannia Pharmacy T/A Laville Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacy Medical Counter Sales Assistant in London
✨Tip Number 1
Get to know the pharmacy inside out! Familiarise yourself with the products and services offered. This way, when you chat with customers, you can provide them with the best advice and show that you're genuinely interested in their health needs.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable handling queries and providing healthcare advice. The more confident you are, the better you'll connect with patients and make a lasting impression.
✨Tip Number 3
Network like a pro! Reach out to current or former pharmacy staff on LinkedIn or at local events. They can offer insights into the role and might even give you a heads-up about job openings. Plus, it shows your enthusiasm for the field!
✨Tip Number 4
Apply through our website! We love seeing enthusiastic applicants who are keen to help others. Make sure to highlight your relevant experience and passion for customer service in your application. Let's get you started on this exciting journey!
We think you need these skills to ace Pharmacy Medical Counter Sales Assistant in London
Some tips for your application 🫡
Show Your Passion for Helping Others: In your application, let us know why you're keen on helping customers with their health needs. Share any experiences that highlight your friendly nature and willingness to assist others, as this is key for a role like this!
Highlight Relevant Experience: If you've got previous experience in pharmacy or even retail, make sure to mention it! We love seeing how your background can contribute to our team, so don’t hold back on showcasing your skills.
Tailor Your Application: Take a moment to read through the job description and align your application with what we’re looking for. Use similar language and phrases to show you understand the role and are genuinely interested in joining us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Britannia Pharmacy T/A Laville Limited
✨Know Your Stuff
Familiarise yourself with common medications and over-the-counter products. Brush up on the Prescription Interception Procedure and be ready to discuss how you would handle customer queries. This shows your enthusiasm and readiness to jump into the role.
✨Show Your People Skills
As a Medical Counter Assistant, you'll be interacting with customers daily. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone – this will highlight your friendly and approachable nature.
✨Demonstrate Team Spirit
Being a team player is crucial in this role. Be ready to share experiences where you collaborated with others to achieve a goal. Emphasise your ability to work well under pressure and support your colleagues, especially in a busy pharmacy environment.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the training process or how the pharmacy promotes teamwork. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.
