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- Tasks: Assist customers with prescriptions and provide healthcare advice in a friendly environment.
- Company: Join a supportive pharmacy team dedicated to patient care.
- Benefits: Gain valuable experience, receive training, and enjoy flexible working hours.
- Other info: Opportunity for career growth in the healthcare sector.
- Why this job: Make a difference in people's health while developing your customer service skills.
- Qualifications: No prior pharmacy experience needed; enthusiasm and a team spirit are key!
The predicted salary is between 20000 - 25000 £ per year.
As a Medical Counter Assistant, you will be a warm and friendly face for customers and patients who visit the pharmacy for their health needs including medication, consultations and advice. You must be a confident, hardworking, and a motivated team player with a keen interest in helping others. Previous experience in pharmacy preferred, however we will consider enthusiastic applicants with retail or medical background. Training will be provided.
Responsibilities
- Receive prescriptions from patients in accordance to "Prescription Interception Procedure"
- Order and sort Repeat Prescriptions
- Visit local GP surgeries to pick up prescriptions or follow up queries
- Deal with customer queries and refer to pharmacist where appropriate
- Sell Over the Counter Medicines to patients
- Give appropriate healthcare advice
- Provide excellent Customer Service face to face and over the telephone
- Order and Receive Goods from suppliers in accordance to company protocol
- Promote products in a professional and ethical manner
- Advise patients of clinical services provided in the pharmacy
- Signpost to other healthcare services where relevant
- General Housekeeping – ensuring the pharmacy is clean and tidy
Pharmacy Medical Counter Assistant in London employer: Britannia Pharmacy T/A Laville Limited
Contact Detail:
Britannia Pharmacy T/A Laville Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacy Medical Counter Assistant in London
✨Tip Number 1
Get to know the pharmacy inside out! Familiarise yourself with the products and services offered. This way, when you chat with customers, you can provide them with the best advice and make a great impression.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable handling queries and providing healthcare advice. The more confident you are, the better you'll connect with patients.
✨Tip Number 3
Network like a pro! Reach out to current or former employees of the pharmacy to learn about their experiences. They might share insider tips that could give you an edge during the interview process.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are keen to join our team and help others.
We think you need these skills to ace Pharmacy Medical Counter Assistant in London
Some tips for your application 🫡
Show Your Passion for Helping Others: In your application, let us know why you're keen on helping customers with their health needs. Share any experiences that highlight your friendly nature and willingness to assist others, as this is key for a role like the Medical Counter Assistant.
Highlight Relevant Experience: Even if you haven't worked in a pharmacy before, we want to hear about your retail or medical background. Make sure to mention any customer service roles or experiences where you've dealt with health-related queries, as this will show us you're ready for the challenge.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Britannia Pharmacy T/A Laville Limited
✨Know Your Stuff
Familiarise yourself with common pharmacy terms and procedures, especially the 'Prescription Interception Procedure'. This shows you’re serious about the role and helps you answer questions confidently.
✨Show Your People Skills
As a Medical Counter Assistant, you'll be interacting with customers daily. Prepare examples of how you've provided excellent customer service in the past, whether in retail or another setting. This will highlight your ability to connect with people.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview. Practice how you would handle customer queries or give healthcare advice. This not only demonstrates your knowledge but also your ability to think on your feet.
✨Ask Smart Questions
Prepare thoughtful questions about the pharmacy's services or team dynamics. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.