Pharmacy Customer Care Specialist in London

Pharmacy Customer Care Specialist in London

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide friendly support and healthcare advice to customers at a local pharmacy.
  • Company: A community-focused pharmacy in Greater London.
  • Benefits: On-the-job training, supportive team environment, and opportunities for growth.
  • Why this job: Make a difference in your community while gaining valuable experience in healthcare.
  • Qualifications: Customer service experience or previous pharmacy knowledge preferred.
  • Other info: Join a passionate team dedicated to improving community health.

The predicted salary is between 24000 - 36000 £ per year.

A local pharmacy in Greater London is seeking a Medical Counter Assistant to provide friendly support to customers and patients visiting for health needs.

Responsibilities include:

  • Handling prescriptions
  • Providing healthcare advice
  • Ensuring excellent customer service

Ideal candidates will have a customer service background or previous pharmacy experience. On-the-job training will be provided. Join a team committed to community health and support.

Pharmacy Customer Care Specialist in London employer: Britannia Pharmacy T/A Laville Limited

As a Pharmacy Customer Care Specialist at our local pharmacy in Greater London, you will be part of a dedicated team that prioritises community health and well-being. We offer a supportive work culture with on-the-job training, ensuring you have the skills to excel in your role while providing exceptional customer service. With opportunities for personal growth and development, we are committed to fostering a rewarding environment where your contributions truly make a difference.
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Contact Detail:

Britannia Pharmacy T/A Laville Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Pharmacy Customer Care Specialist in London

✨Tip Number 1

Make sure to brush up on your customer service skills! Since you'll be interacting with customers and patients, showing that you can provide friendly and helpful support is key. Think about examples from your past experiences where you've gone above and beyond for someone.

✨Tip Number 2

Research the pharmacy and its community involvement. Knowing what they stand for and how they support local health can give you a leg up in the interview. We want to see that you're genuinely interested in being part of their mission!

✨Tip Number 3

Practice common interview questions related to healthcare and customer service. We recommend role-playing with a friend or family member to get comfortable with your responses. This will help you feel more confident when it’s your turn to shine!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Pharmacy Customer Care Specialist in London

Customer Service Skills
Healthcare Knowledge
Prescription Handling
Communication Skills
Problem-Solving Skills
Attention to Detail
Teamwork
Adaptability

Some tips for your application 🫡

Show Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you’ve made a positive impact on customers in the past, so share specific examples that showcase your friendly and helpful nature.

Tailor Your Application: Don’t just send out the same application everywhere! Take a moment to customise your CV and cover letter for this role. Mention why you’re excited about working in a pharmacy and how you can contribute to our commitment to community health.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for helping others shines through!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Britannia Pharmacy T/A Laville Limited

✨Know Your Stuff

Familiarise yourself with common pharmacy terms and the types of prescriptions you might encounter. Brush up on basic healthcare advice so you can confidently answer questions about customer needs.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this will demonstrate your suitability for the role.

✨Be Personable and Approachable

Since the role involves interacting with customers, practice being friendly and approachable. A warm smile and positive attitude can go a long way in making a great first impression during the interview.

✨Ask Thoughtful Questions

Prepare some questions to ask the interviewer about the pharmacy's approach to community health and support. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.

Pharmacy Customer Care Specialist in London
Britannia Pharmacy T/A Laville Limited
Location: London
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