Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily hotel operations and ensure top-notch guest experiences.
- Company: Join The Leeds North, a vibrant 137-room hotel near the city center.
- Benefits: Enjoy discounts on stays, food, and leisure club memberships, plus free meals on duty!
- Why this job: Be part of a dynamic team with growth opportunities in a fun hospitality environment.
- Qualifications: Experience as a duty manager in a hotel and strong communication skills are essential.
- Other info: We value diversity and are an equal opportunities employer.
The predicted salary is between 30000 - 42000 £ per year.
Location: Leeds, LS14 5QF, United Kingdom
Address: Leeds
We have an exciting new vacancy for a Senior Duty Manager to join our team at The Leeds North, a 137-room hotel conveniently located just a 5-minute drive from Leeds City Centre. With excellent public transportation options, our hotel is easily accessible for commuters.
Benefits include:
- An attractive salary
- Career development opportunities throughout the UK
- Significant staff discount rates when staying at one of our 60 hotels in the UK.
- 50% discount off food and drink if staying at one of our hotels.
- Friends and family hotel stay discounts.
- Reduced membership at our Leisure clubs
- Free meals on duty (when applicable)
- Employee referral scheme
- Free Uniform (if applicable to your role)
- Up to 28 days holiday including bank holidays per annum.
- Auto enrolment pension scheme
Your duties will include:
- Ensuring the smooth day to day running of the hotel.
- Assisting all departments as and when required.
- Providing excellent customer service to our guests.
- Being confident in managing various situations
- Overseeing different departments when needed
The successful candidate will have experience running a shift as a duty manager in a hotel. You will have excellent communication skills with both employees and guests and have a hands-on, can-do attitude.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
AMRT1_UKCT
Senior Duty Manager employer: Britannia Hotels
Contact Detail:
Britannia Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Duty Manager
✨Tip Number 1
Familiarize yourself with the specific operations of The Leeds North hotel. Understanding the unique aspects of our hotel, such as its location and amenities, will help you demonstrate your enthusiasm and knowledge during the interview.
✨Tip Number 2
Highlight your previous experience in managing shifts and providing excellent customer service. Be prepared to share specific examples of how you've successfully handled challenging situations in a hotel environment.
✨Tip Number 3
Showcase your communication skills by practicing how you would interact with both guests and team members. Being able to convey your thoughts clearly and confidently is crucial for a Senior Duty Manager role.
✨Tip Number 4
Research common challenges faced by duty managers in hotels and think about how you would address them. This will not only prepare you for potential interview questions but also show that you're proactive and solution-oriented.
We think you need these skills to ace Senior Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a duty manager in a hotel setting. Focus on your communication skills and any relevant achievements that demonstrate your ability to manage shifts effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your hands-on, can-do attitude. Mention specific examples of how you've provided excellent customer service and managed various situations in previous roles.
Highlight Relevant Experience: In your application, emphasize your experience in overseeing different departments and assisting with the day-to-day running of a hotel. This will show that you understand the responsibilities of the Senior Duty Manager role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Britannia Hotels
✨Showcase Your Leadership Skills
As a Senior Duty Manager, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples from your past experiences where you successfully handled a team or resolved conflicts.
✨Emphasize Customer Service Excellence
Customer service is key in the hospitality industry. Be ready to discuss how you've gone above and beyond to ensure guest satisfaction in previous roles. Share specific instances that highlight your commitment to excellent service.
✨Familiarize Yourself with the Hotel's Operations
Research The Leeds North hotel and understand its operations, services, and customer demographics. This knowledge will help you answer questions more effectively and show your genuine interest in the position.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and ability to handle various scenarios. Think of examples where you managed difficult situations or made quick decisions under pressure.
