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- Tasks: Join our team to ensure guest rooms are spotless and welcoming.
- Company: The Heathlands Hotel is a beautiful venue in Bournemouth with 130 en-suite bedrooms.
- Benefits: Enjoy discounts on stays, food, and leisure club memberships, plus free meals on duty!
- Why this job: Be part of a friendly team in a vibrant hotel environment while developing your career.
- Qualifications: No experience needed; we provide full training for all new team members.
- Other info: We celebrate diversity and are committed to equal opportunities for all applicants.
The predicted salary is between 20000 - 28000 £ per year.
Location: Bournemouth, BH1 3AY, United Kingdom
Address: Grove Road, Dorset
We have an exciting new vacancy for a Room Attendant to join our team at The Heathlands Hotel. The Heathlands Hotel has 130 en-suite bedrooms and is set in beautiful, landscaped gardens within walking distance of the quaint seaside town of Bournemouth and the local train station.
Benefits include:
- An attractive salary
- Career development opportunities throughout the UK
- Significant staff discount rates when staying at one of our 60 hotels in the UK
- 50% discount off food and drink if staying at one of our hotels
- Friends and family hotel stay discounts
- Reduced membership at our Leisure clubs
- Free meals on duty (when applicable)
- Employee referral scheme
- Free Uniform (if applicable to your role)
- Up to 28 days holiday including bank holidays per annum
- Auto enrolment pension scheme
Your duties will include:
- Ensuring bedrooms are cleaned ready for our guests in a timely manner
- Working as part of a team and assisting in various housekeeping tasks as required
- Reporting any maintenance repairs to the Head Housekeeper
- Assisting in maintaining order in the linen room
- Providing the highest standard of customer service
The successful candidate will join a busy team. Previous housekeeping experience is advantageous but not essential as full training will be given.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
Room Attendant employer: Britannia Hotels
Contact Detail:
Britannia Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the hotel and its services. Knowing about The Heathlands Hotel, its amenities, and the local area can help you stand out during the interview by showing your genuine interest in the role and the establishment.
✨Tip Number 2
Highlight your teamwork skills. As a Room Attendant, you'll be working closely with others, so be prepared to discuss examples of how you've successfully collaborated in previous roles or experiences.
✨Tip Number 3
Demonstrate your customer service mindset. Be ready to share instances where you've gone above and beyond for customers, as this role requires providing the highest standard of service to guests.
✨Tip Number 4
Prepare questions to ask during the interview. This shows your enthusiasm for the position and helps you understand more about the team dynamics and expectations, making you a more attractive candidate.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, especially in housekeeping or customer service. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Room Attendant position. Mention why you want to work at The Heathlands Hotel and how your skills align with their values and expectations.
Highlight Teamwork Skills: Since the role involves working as part of a team, emphasise your ability to collaborate effectively with others. Provide examples of past experiences where you successfully worked in a team environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Room Attendant.
How to prepare for a job interview at Britannia Hotels
✨Research the Hotel
Before your interview, take some time to learn about The Heathlands Hotel. Familiarise yourself with its services, values, and the local area. This will show your genuine interest in the position and help you answer questions more effectively.
✨Highlight Teamwork Skills
As a Room Attendant, you'll be working closely with other team members. Be prepared to discuss your experience in teamwork and how you contribute to a positive work environment. Share specific examples of how you've collaborated with others in previous roles.
✨Emphasise Customer Service
Customer service is key in hospitality. Think of instances where you've gone above and beyond for a guest or customer. Be ready to explain how you would ensure guests have a pleasant stay at the hotel.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or training opportunities. This demonstrates your enthusiasm and helps you assess if the job is right for you.
