At a Glance
- Tasks: Lead a vibrant reception team and deliver top-notch customer service.
- Company: Join the Grand Burstin Hotel, a stunning seafront destination.
- Benefits: Enjoy competitive pay, career growth, and amazing staff discounts.
- Other info: Opportunity for career development across 60 hotels in the UK.
- Why this job: Be part of a dynamic team in a beautiful location with great perks.
- Qualifications: Experience in hospitality and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting new vacancy for a Head of reception to join our team at The Grand Burstin Hotel in Folkestone. This superbly located 481 room hotel is based on the seafront, overlooking Folkestone's picturesque harbour and just a short walk to local amenities such as Folkestone centre and Folkestone central train station.
Benefits include:
- An attractive salary
- Career development opportunities throughout the UK
- Significant staff discount rates when staying at one of our 60 hotels in the UK
- 50% discount off food and drink if staying at one of our hotels
- Friends and family hotel stay discounts
- Reduced membership at our Leisure clubs
- Free meals on duty (when applicable)
- Employee referral scheme
- Auto enrolment pension scheme
Your duties will include:
- Running our busy reception desk in a professional manner with customer service at the forefront
- Managing and training the front office team
- Maximising revenue and minimising losses
Head of Reception in Kent employer: Britannia Hotels
At The Grand Burstin Hotel, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer service excellence. Located in the stunning seaside town of Folkestone, our employees enjoy competitive salaries, extensive career development opportunities, and generous staff discounts across our 60 hotels, making it a rewarding place to grow your career while enjoying the beautiful coastal surroundings.
