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- Tasks: Lead the Housekeeping team to ensure a spotless hotel experience for guests.
- Company: Join Norbreck Castle Hotel & Spa, a top hotel in the Britannia chain.
- Benefits: Enjoy competitive pay, discounts, free meals, and up to 28 days holiday.
- Why this job: Be part of a vibrant team in a beautiful location with growth opportunities.
- Qualifications: Strong leadership and communication skills; prior housekeeping experience preferred.
- Other info: We are an equal opportunities employer; no agencies please.
The predicted salary is between 30000 - 42000 £ per year.
Location: Blackpool, FY2 9AA, United Kingdom
Address: Queens Promenade
We have an exciting new vacancy for a Head Housekeeper to join our team at one of the largest hotels in the Britannia chain, Norbreck Castle Hotel & Spa Blackpool. With 487 rooms, Norbreck Castle is located on the quieter side of the promenade, near charming villages like Bispham and Thornton-Cleveleys. The hotel is easily accessible by public transportation from Blackpool.
Benefits include:
- An attractive salary
- Career development opportunities throughout the UK
- Significant staff discount rates when staying at one of our 60 hotels in the UK
- 50% discount off food and drink if staying at one of our hotels
- Friends and family hotel stay discounts
- Reduced membership at our Leisure clubs
- Free meals on duty (when applicable)
- Employee referral scheme
- Free Uniform (if applicable to your role)
- Up to 28 days holiday including bank holidays per annum
- Auto enrolment pension scheme
Your duties will include:
- Managing the Housekeeping department to ensure the cleanliness of all bedrooms and public areas
- Recruiting, managing and developing your team
- Assisting the team in cleaning if required to ensure rooms are ready for our next guests
- Forecasting according to expected business and preparing staff rotas accordingly
- Conducting regular inspections of guest rooms, public areas, and back-of-house facilities to maintain quality control
- Managing inventory of cleaning supplies and equipment, ensuring adequate stock levels are maintained
- Working as part of the hotel management team
The successful candidate will have strong leadership abilities with excellent communication skills as well as being an experienced hotel head housekeeper or a supervisor looking to take the next step in their career.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
Job Type: Full-time
Head Housekeeper employer: Britannia Hotels
Contact Detail:
Britannia Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Familiarise yourself with the Norbreck Castle Hotel & Spa's values and mission. Understanding their commitment to guest satisfaction and quality service will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of the Britannia chain. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your leadership skills and ability to manage a team effectively. Be ready to discuss how you've handled challenges in housekeeping management.
✨Tip Number 4
Research common housekeeping practices and trends in the hospitality industry. Being knowledgeable about the latest cleaning techniques and inventory management will show your commitment to excellence in the role.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and management. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention why you are interested in working at Norbreck Castle Hotel & Spa and how your skills align with their needs.
Highlight Relevant Skills: In your application, focus on key skills such as team management, communication, and quality control. Provide examples of how you've successfully managed a housekeeping team or improved cleanliness standards in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Head Housekeeper.
How to prepare for a job interview at Britannia Hotels
✨Showcase Your Leadership Skills
As a Head Housekeeper, strong leadership is key. Be prepared to discuss your previous experiences in managing teams, how you motivate staff, and any challenges you've overcome in a supervisory role.
✨Know the Hotel's Standards
Familiarise yourself with the cleanliness and service standards expected at Norbreck Castle Hotel & Spa. Demonstrating knowledge of their specific requirements will show your commitment and attention to detail.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think about scenarios you might face, such as handling a staffing shortage or dealing with guest complaints, and prepare your responses.
✨Highlight Your Organisational Skills
Discuss your experience with inventory management and staff scheduling. Being able to effectively manage resources and time is crucial for this role, so provide examples of how you've successfully done this in the past.
