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For Companies At a Glance
- Tasks: Lead the housekeeping team to ensure our hotel sparkles and guests feel at home.
- Company: Join Norbreck Castle Hotel & Spa, a top destination in the Britannia chain with 487 rooms.
- Benefits: Enjoy competitive pay, flexible hours, and employee discounts on stays and meals.
- Why this job: Be part of a vibrant team in a beautiful location, making a real impact on guest experiences.
- Qualifications: Previous housekeeping experience is preferred; leadership skills are a plus!
- Other info: Located near charming villages, perfect for those who love a quieter seaside vibe.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Location: Blackpool, FY2 9AA, United Kingdom
Address: Queens Promenade
We have an exciting new vacancy for a Head Housekeeper to join our team at one of the largest hotels in the Britannia chain, Norbreck Castle Hotel & Spa Blackpool. With 487 rooms, Norbreck Castle is located on the quieter side of the promenade, near charming villages like Bispham and Thornton-Cleveleys. The hotel is easily access…
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Head Housekeeper employer: Britannia Hotels
Contact Detail:
Britannia Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Familiarise yourself with the specific standards and practices of housekeeping in large hotels. Understanding the unique challenges and expectations of managing a team in a busy environment like Norbreck Castle will give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of the Britannia chain. They can provide valuable insights into the company culture and what they look for in a Head Housekeeper, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your leadership style and how you manage a diverse team. Highlighting your experience in training and motivating staff will demonstrate that you’re ready to take on the responsibilities of this role.
✨Tip Number 4
Research the local area around Blackpool, especially the hotel’s surroundings. Being knowledgeable about the community and its attractions can show your commitment to the role and how you can enhance the guest experience.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Head Housekeeper position. Tailor your application to highlight relevant experience in housekeeping management and team leadership.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in housekeeping roles, particularly any supervisory or managerial positions. Use bullet points for clarity and include specific achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the hotel. Mention why you want to work at Norbreck Castle Hotel & Spa and how your background makes you a perfect fit for the Head Housekeeper position.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Britannia Hotels
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be leading a team. Be prepared to discuss your previous experience in managing staff, resolving conflicts, and ensuring high standards of cleanliness. Share specific examples that highlight your leadership style.
✨Know the Hotel's Standards
Familiarise yourself with the cleanliness and service standards expected at Norbreck Castle Hotel & Spa. Research their reputation and any recent reviews. This will show your genuine interest in the role and help you align your answers with their expectations.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with a dissatisfied guest or managing a tight schedule. Think through potential scenarios and prepare your responses to demonstrate your problem-solving skills.
✨Emphasise Attention to Detail
In housekeeping, attention to detail is crucial. Be ready to discuss how you ensure that every room meets high standards. You might want to mention any systems or checklists you use to maintain consistency and quality in your work.
