At a Glance
- Tasks: Lead our front desk team and deliver exceptional customer service.
- Company: Join The Britannia Leeds Bradford Airport Hotel, a vibrant 137-room hotel.
- Benefits: Enjoy competitive salary, discounts, free meals, and career growth opportunities.
- Other info: Work in a beautiful setting with opportunities for personal development.
- Why this job: Be part of a dynamic team in a stunning location with great perks.
- Qualifications: Experience in hospitality and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting new vacancy for a Front of House Manager to join our team at The Britannia Leeds Bradford Airport Hotel, a 137-room hotel with a prime location just 3 miles from the airport. Enjoy stunning views of the surrounding area from our hotel, which is nestled in 3 acres of landscaped grounds.
Benefits include:
- An attractive salary
- Career development opportunities throughout the UK
- Significant staff discount rates when staying at one of our 60 hotels in the UK
- 50% discount off food and drink if staying at one of our hotels
- Friends and family hotel stay discounts
- Reduced membership at our Leisure clubs
- Free meals on duty (when applicable)
- Employee referral scheme
- Auto enrolment pension scheme
Your duties will include:
- Running our busy reception desk in a professional manner with customer service at the forefront
- Managing and training the front office team
- Maximising revenue and minimising loss within the department
Front of House Manager employer: Britannia Hotels
The Britannia Leeds Bradford Airport Hotel is an exceptional employer, offering a vibrant work culture where team members are valued and encouraged to grow. With a focus on career development and generous benefits such as significant discounts on hotel stays and meals, employees enjoy a rewarding experience in a stunning location just minutes from the airport.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at hotels or airports. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your experience managing teams and handling busy reception desks.
✨Tip Number 3
Research the company! Before any interview, dive into The Britannia Leeds Bradford Airport Hotel's values and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us that you're keen on joining our team at StudySmarter and ready to take the next step in your career.
We think you need these skills to ace Front of House Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Front of House Manager role. Highlight your experience in customer service and team management, as these are key for us at The Britannia Leeds Bradford Airport Hotel.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for hospitality and how you can contribute to our team. Be sure to mention why you’re excited about this specific role.
Showcase Relevant Experience:When filling out your application, don’t forget to include any relevant experience that demonstrates your ability to manage a busy reception desk and lead a team. We love seeing real examples!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Britannia Hotels
✨Know the Hotel Inside Out
Before your interview, make sure you research The Britannia Leeds Bradford Airport Hotel thoroughly. Familiarise yourself with its services, location, and unique selling points. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Front of House Manager, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for guests. Think about how you handled difficult situations and what you learned from them to demonstrate your problem-solving skills.
✨Prepare for Team Management Questions
Expect questions about managing and training a team. Be ready to discuss your leadership style and how you motivate staff. Consider sharing specific instances where you successfully trained a team member or improved team performance.
✨Dress to Impress
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. It reflects your understanding of the industry standards and shows that you take the opportunity seriously.
