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- Tasks: Lead a dynamic hotel team and enhance guest experiences while driving revenue growth.
- Company: Join The Britannia Hotel Edinburgh, a vibrant hub in the West End.
- Benefits: Enjoy competitive salary, discounts, free meals, and up to 28 days holiday.
- Why this job: Make a real impact in hospitality and inspire a passionate team.
- Qualifications: Proven experience as a hotel general manager with strong leadership skills.
- Other info: Great career development opportunities across our 60 hotels in the UK.
The predicted salary is between 36000 - 60000 £ per year.
Location: Edinburgh, EH4 3DG, United Kingdom
Address: 69 Belford Road
We have an exciting new vacancy for a Hotel General Manager to join our team at The Britannia Hotel Edinburgh. This 223-room hotel is ideally located in the West End. Our hotel is within easy reach of the city's major attractions and just a short walk from Haymarket train station.
Benefits Include:
- An attractive salary.
- Career development opportunities throughout the UK.
- Significant staff discount rates when staying at one of our 60 hotels in the UK.
- 50% discount off food and drink if staying at one of our hotels.
- Friends and family hotel stay discounts.
- Reduced membership at our Leisure clubs.
- Free meals on duty (when applicable).
- Employee referral scheme.
- Free Uniform (if applicable to your role).
- Up to 28 days holiday including bank holidays per annum.
- Auto enrolment pension scheme.
Key responsibilities:
- Leading the hotel team by effectively managing the operations and sales team ensuring each department is supported and consistent in providing a high standard of service.
- Monitor and analyse key performance indicators (KPIs) to identify areas for operational improvement and revenue growth.
- Ensuring the hotel maintains compliance with industry standards and all health and safety requirements.
- Develop and implement strategies aimed at enhancing the guest experience while increasing revenue through innovative offerings and promotions.
The Ideal candidate will have:
- Significant experience as a hotel general manager.
- Exceptional leadership and interpersonal skills with the ability to lead, inspire and motivate a large team.
- A strong background in event management and managing venue spaces, with an ability to drive successful wedding and events as well as corporate bookings.
- A passion for providing excellent customer service ensuring each of our guests has a memorable stay.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
General Manager in Edinburgh employer: Britannia Hotels
Contact Detail:
Britannia Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend local events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their values and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership stories! As a General Manager, you'll need to showcase your experience in leading teams and driving results. Think of specific examples where you've made a difference and be ready to share them during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace General Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your leadership experience and any relevant achievements in hotel management. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for hospitality and how you plan to enhance the guest experience at The Britannia Hotel. Let us know why you're the perfect fit for our team!
Showcase Your Achievements: When filling out your application, don’t just list your responsibilities—show us your achievements! Use specific examples of how you've improved operations or increased revenue in previous roles. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Britannia Hotels
✨Know Your Hotel Inside Out
Before the interview, make sure you research The Britannia Hotel Edinburgh thoroughly. Familiarise yourself with its services, amenities, and unique selling points. This will not only show your genuine interest but also help you tailor your answers to align with the hotel's values and goals.
✨Showcase Your Leadership Skills
As a General Manager, your leadership abilities are crucial. Prepare examples of how you've successfully led teams in the past, particularly in high-pressure situations. Be ready to discuss your approach to motivating staff and ensuring exceptional customer service.
✨Demonstrate Your Financial Acumen
Understanding KPIs and revenue management is key for this role. Brush up on your knowledge of financial metrics relevant to hotel operations. Be prepared to discuss how you've used data to drive improvements and increase profitability in previous positions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle guest complaints or operational challenges. Think of specific scenarios from your past experience where you turned a negative situation into a positive outcome, showcasing your customer service passion.