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- Tasks: Lead daily operations to enhance guest experiences and maximize profitability.
- Company: Join Britannia Hotels, a leading hotel chain with 60 locations across the UK.
- Benefits: Enjoy career growth, staff discounts, free meals, and up to 28 days holiday.
- Why this job: Be part of a dynamic team that values your contributions and supports your development.
- Qualifications: Must have hotel operations experience, a valid driver's license, and a positive attitude.
- Other info: We are an equal opportunities employer; no agencies or commissions involved.
The predicted salary is between 28800 - 43200 £ per year.
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Ensuring that each department delivers a consistently high standard of service enhancing the guests experience.
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Achieving business objectives and maximise the profitability of all outlets.
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Maintaining effective cost controls in all areas.
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Managing and working alongside all HODs to ensure the smooth running of the day-to-day operations.
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Working seamlessly with our busy sales team to support sales initiatives to maximise revenue.
The successful candidate will have a valid driver’s licence and access to a vehicle as the position may require various site visits, they will be an experienced Hotel Operations Manager with a can do attitude.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
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An attractive salary
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Career development opportunities throughout the UK
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Significant staff discount rates when staying at one of our 60 hotels in the UK
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50% discount off food and drink if staying at one of our hotels
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Friends and family hotel stay discounts
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Reduced membership at our Leisure clubs
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Free meals on duty (when applicable)
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Employee referral scheme
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Free Uniform (if applicable to your role)
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Up to 28 days holiday including bank holidays per annum.
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Auto enrolment pension scheme
Britannia Hotels
Leeds, LS1
Location: Leeds, LS14 5QF, United Kingdom
Address: Leeds
Assistant Operations Manager employer: Britannia Hotels Ltd
Contact Detail:
Britannia Hotels Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Operations Manager
✨Tip Number 1
Familiarize yourself with the specific operations of Britannia Hotels. Understanding their unique service standards and operational challenges will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Network with current or former employees of Britannia Hotels. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare examples from your past experience that showcase your ability to manage operations effectively and improve guest experiences. Be ready to discuss how you achieved business objectives in previous roles.
✨Tip Number 4
Highlight your teamwork skills, especially your experience working with Heads of Departments (HODs) and sales teams. Emphasizing your collaborative approach will resonate well with the hiring team.
We think you need these skills to ace Assistant Operations Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Assistant Operations Manager position. Highlight key responsibilities such as enhancing guest experience and managing day-to-day operations, and think about how your experience aligns with these requirements.
Tailor Your CV: Customize your CV to reflect your relevant experience in hotel operations management. Emphasize your achievements in maximizing profitability and maintaining cost controls, as well as any experience working with sales teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your 'can do' attitude and your passion for the hospitality industry. Mention specific examples of how you've successfully managed operations in previous roles and how you can contribute to the company's objectives.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Britannia Hotels Ltd
✨Show Your Understanding of Guest Experience
Make sure to highlight your previous experiences where you enhanced guest satisfaction. Discuss specific strategies you've implemented that led to positive feedback or improved service standards.
✨Demonstrate Financial Acumen
Be prepared to talk about how you've successfully managed budgets and controlled costs in past roles. Share examples of how your actions have directly contributed to profitability.
✨Emphasize Team Collaboration
Since the role involves working with various Heads of Departments, share instances where you've effectively collaborated with different teams. Highlight your communication skills and ability to foster a cooperative work environment.
✨Prepare for Site Visit Scenarios
As the position may require site visits, think about how you would handle operational challenges in different locations. Be ready to discuss your approach to problem-solving and adaptability in various settings.
