Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate and plan engineer schedules to ensure smooth service delivery.
- Company: Join BRITA, a family-owned global leader in sustainability.
- Benefits: Competitive salary, 23 days leave, excellent pension, and employee discounts.
- Why this job: Be at the heart of operations, solving problems and enhancing customer experiences.
- Qualifications: Attention to detail, strong communication skills, and adaptability are key.
- Other info: Dynamic work environment with opportunities for growth and inclusivity.
The predicted salary is between 28808 - 28808 £ per year.
About You
Are you the kind of person who gets a real buzz from solving problems and being at the heart of making things happen? Do you get a warm feeling managing situations with a lot of moving parts and getting them all to come together at the right time? Do you want a job where your organisation skills and your ability to communicate are absolutely vital? If that sounds like you, we would love to speak to you.
About the role
This role joins the service delivery team within our UK dispenser business, supporting business customers in environments like offices, hospitals, schools and hospitality settings. Our planners are right at the heart of making that business work; they’re the team that plan and coordinate where our engineers are, getting them to the right places at the right times and making sure they have everything they need to get the job done.
You’ll be dealing with engineers and customers daily, keeping on top of our planning tools to make sure that changing priorities and availability is managed and planned for without compromising the customer experience. It’s a role that requires communication, organisation and strong attention to detail, as well as the curiosity and proactivity to problems coming and work with those around you to solve them before they become a reality.
You’ll be working closely with our engineers and technical services teams, as well as the wider customer service teams to make sure that our customers have the best possible experience. This is a 10 month Fixed Term Contract to cover maternity leave and the position is based in our Bicester office. Our hybrid model involves being in the office 3 days per week.
To be successful in this role
If you’ve got previous planning experience we’d love to hear from you, but it’s not a requirement as long as you’ve got great attention to detail and the right mindset. You’ll be organised and meticulous and have a good level of computer literacy (we will train you in the systems you will need to use) with proficiency in standard Microsoft Office tools. Managing priorities, being thorough and having great adaptability are key attributes, as this is a role where things can move fast and a lot is going on. Empathy and resilience are always important in a customer facing role, and this is no exception.
Collaboration and communication are absolutely at the heart of everything we do at BRITA, and we are looking for someone who can make a difference as we grow and ensure that we do everything we can to deliver great service to our customers.
About BRITA
Here at BRITA we are at the forefront of sustainability and are passionate about changing the way people drink water. We are continuously striving to increase the efficiency and performance of our products with a primary focus to reduce our environmental impact! BRITA are a forward thinking, family owned global business who care about our employees, creating career and advancement opportunities within an inclusive and diverse environment.
What’s in it for you?
- Annual salary of £28,808 equivalent
- 23 days leave per annum + bank holidays (adjusted pro rata)
- Excellent pension scheme
- Employee discount + monthly staff allocation for BRITA
Join BRITA UK and be part of a team that values diversity, equity, and inclusion. We welcome applicants from all backgrounds and are committed to making our recruitment process accessible and supportive. If you’re applying and need anything to help you feel prepared and comfortable during the process, just let us know – we’re here to help you succeed.
Reference ID: PlanFTC 2603
Service Planner employer: BRITA Group
Contact Detail:
BRITA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Planner
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BRITA and their values. This will help you connect your skills and experiences to what they care about, showing that you're not just another candidate.
✨Tip Number 2
Practice your communication skills! Since this role is all about collaboration and keeping everyone in the loop, think of examples from your past where you've successfully communicated with teams or customers. Be ready to share these stories!
✨Tip Number 3
Show off your organisational skills! Bring along any tools or methods you use to stay organised, whether it’s a planner, an app, or a system you’ve developed. This will demonstrate your proactive approach to managing priorities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the BRITA team and making a difference.
We think you need these skills to ace Service Planner
Some tips for your application 🫡
Show Off Your Organisational Skills: Make sure to highlight your organisational skills in your application. We want to see how you manage multiple tasks and keep everything running smoothly, just like you would in the Service Planner role.
Communicate Clearly: Your ability to communicate is key! Use clear and concise language in your application to demonstrate how you can effectively convey information, as this will be crucial when dealing with engineers and customers.
Be Detail-Oriented: Attention to detail is a must for us. When writing your application, double-check for any typos or errors, and make sure you provide specific examples that showcase your meticulous nature.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at BRITA Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Planner role. Familiarise yourself with the key responsibilities, such as coordinating engineers and managing customer expectations. This will help you demonstrate your enthusiasm and suitability for the position.
✨Showcase Your Organisation Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you prioritised effectively and ensured everything ran smoothly, as this will resonate well with the interviewers.
✨Communicate Clearly and Confidently
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently. During the interview, listen actively and respond thoughtfully to questions, showing that you can engage with both customers and team members seamlessly.
✨Demonstrate Problem-Solving Mindset
Be ready to discuss how you've tackled challenges in previous roles. Share specific examples of how you identified potential issues and proactively worked with others to resolve them. This will showcase your curiosity and resilience, which are essential traits for a Service Planner.