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- Tasks: Engage with customers, manage quotes, and ensure top-notch service in a dynamic sales environment.
- Company: Join BRITA, a leading brand committed to sustainability and innovation.
- Benefits: Competitive salary, generous leave, excellent pension, and career growth opportunities.
- Why this job: Be part of a team that values communication and makes a real impact on customer satisfaction.
- Qualifications: Experience in phone sales, strong communication skills, and a proactive attitude.
- Other info: Hybrid working model with a supportive and inclusive company culture.
The predicted salary is between 28808 - 34569 £ per year.
Do you thrive on a mix of sales and customer service? Love talking to existing customers, but also love that buzz that comes from selling? Are you keen to grow and develop your career at a successful and well-recognised brand that is rooted in the idea of sustainability? Do you want a job where your drive and your ability to communicate are absolutely vital?
If that sounds like you, we would love to speak to you.
This role joins our Professional Filter team to be part of delivering great service to our business customers across the hospitality and catering sectors. Working as part of the customer service team, you'll be talking with existing customers to produce and follow up on quotes for ongoing work such as filter replacements. Ensuring that filter products are replaced when they should be is vital to maintain the quality of filtration that brings people to BRITA, and this position sits right at the heart of making that happen.
It's a role that requires communication, relationship-building and strong organisation skills to make sure that follow-ups happen and that customers get the right level of attention. You'll be working in partnership with both the sales team and the wider customer service team to make sure that all customers receive the right service for them, and that team targets are achieved throughout the year. This position is based in Bicester on a hybrid basis (3 days per week in the office).
Here at BRITA we are at the forefront of sustainability and are passionate about changing the way people drink water. We are continuously striving to increase the efficiency and performance of our products with a primary focus to reduce our environmental impact!
BRITA are a forward thinking, family owned global business who care about our employees, creating career and advancement opportunities within an inclusive and diverse environment.
To be successful in this role, you'll have experience selling on the phone, ideally to business customers, and be motivated by working towards targets. A great phone manner will be vital, and you'll be organised and meticulous with a good level of computer literacy (we will train you in the systems you will need to use). Most of all, though, you will need to be proactive and able to prioritise your work effectively, with a drive and desire to succeed. Collaboration and communication are absolutely at the heart of everything we do at BRITA, and this role is no exception as you will be working every day with customers and with multiple teams across BRITA.
We are looking for someone who can make a difference as we grow and ensure that we do everything we can to deliver great service to our customers.
What's in it for you?
- Annual salary of £28,808 + bonus
- 23 days leave per annum + bank holidays
- Excellent pension scheme
- Free access to Employee Assistance programme and the opportunity to join our Private Health Cover
- Employee discount + monthly staff allocation for BRITA
- Free on-site parking
- Free flu jabs, annual Eye Care Voucher
- Excellent career advancement opportunities!
Join BRITA UK and be part of a team that values diversity, equity, and inclusion. We welcome applicants from all backgrounds and are committed to making our recruitment process accessible and supportive. If you're applying and need anything to help you feel prepared and comfortable during the process, just let us know – we're here to help you succeed.
Inside Sales Representative in Oxford employer: BRITA Group
Contact Detail:
BRITA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative in Oxford
✨Tip Number 1
Get to know the company inside out! Research BRITA's values, especially their focus on sustainability. This will help you connect with the team during your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your phone skills! Since this role is all about communication, grab a friend and do some mock calls. Focus on being friendly, clear, and confident – it’ll make a world of difference when you’re chatting with potential customers.
✨Tip Number 3
Show off your organisational skills! Prepare a list of questions and points you want to cover during your calls. This will help you stay on track and ensure you don’t miss any important details when following up with customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and ensures your application goes straight to the right people. Plus, it shows you’re proactive and keen to join the BRITA family!
We think you need these skills to ace Inside Sales Representative in Oxford
Some tips for your application 🫡
Show Your Sales Skills: When you're writing your application, make sure to highlight any experience you have in sales, especially over the phone. We want to see how you've successfully engaged with customers and met targets in the past!
Be Personable: Since this role is all about communication, let your personality shine through in your application. Use a friendly tone and show us that you can build relationships with customers – it’s key to what we do at BRITA!
Tailor Your Application: Take a moment to read through the job description again and tailor your application to match. Mention specific skills or experiences that align with what we're looking for, like organisation and teamwork!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BRITA Group
✨Know Your Product
Before the interview, make sure you understand BRITA's products and their sustainability focus. Familiarise yourself with how filter replacements work and why they are essential for maintaining quality. This knowledge will help you demonstrate your genuine interest in the role and the company.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially those involving phone sales to business customers. Think of specific examples where you met or exceeded targets, and be ready to explain your approach to building relationships over the phone.
✨Emphasise Communication and Collaboration
Since this role involves working closely with both the sales and customer service teams, highlight your teamwork skills. Share examples of how you've successfully collaborated with others in past roles, and be prepared to discuss how you would ensure effective communication with colleagues and customers alike.
✨Be Proactive and Organised
Demonstrate your ability to prioritise tasks and manage your time effectively. Prepare to talk about how you stay organised in a busy work environment, perhaps by using tools or methods that help you keep track of follow-ups and customer interactions.
