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For Companies At a Glance
- Tasks: Engage with customers, manage quotes, and ensure top-notch service in a dynamic sales environment.
- Company: Join BRITA, a leader in sustainability and innovation in the water filtration industry.
- Benefits: Competitive salary, bonus, 23 days leave, health cover, and employee discounts.
- Why this job: Be part of a mission-driven team making a real impact on sustainability and customer satisfaction.
- Qualifications: Experience in phone sales, strong communication skills, and a proactive attitude.
- Other info: Hybrid work model with excellent career growth opportunities in an inclusive environment.
The predicted salary is between 28808 - 40331 £ per year.
Do you thrive on a mix of sales and customer service? Love talking to existing customers, but also love that buzz that comes from selling? Are you keen to grow and develop your career at a successful and well-recognised brand that is rooted in the idea of sustainability? Do you want a job where your drive and your ability to communicate are absolutely vital? If that sounds like you, we would love to speak to you.
About the role
This role joins our Professional Filter team to be part of delivering great service to our business customers across the hospitality and catering sectors. Working as part of the customer service team, you’ll be talking with existing customers to produce and follow up on quotes for ongoing work such as filter replacements. Ensuring that filter products are replaced when they should be is vital to maintain the quality of filtration that brings people to BRITA, and this position sits right at the heart of making that happen. It’s a role that requires communication, relationship‑building and strong organisation skills to make sure that follow‑ups happen and that customers get the right level of attention.
You’ll be working in partnership with both the sales team and the wider customer service team to make sure that all customers receive the right service for them, and that team targets are achieved throughout the year. This position is based in Bicester on a hybrid basis (3 days per week in the office).
About BRITA
Here at BRITA we are at the forefront of sustainability and are passionate about changing the way people drink water. We are continuously striving to increase the efficiency and performance of our products with a primary focus to reduce our environmental impact! BRITA are a forward thinking, family owned global business who care about our employees, creating career and advancement opportunities within an inclusive and diverse environment.
To be successful in this role
You’ll have experience selling on the phone, ideally to business customers, and be motivated by working towards targets. A great phone manner will be vital, and you’ll be organised and meticulous with a good level of computer literacy (we will train you in the systems you will need to use). Most of all, though, you will need to be proactive and able to prioritise your work effectively, with a drive and desire to succeed. Collaboration and communication are absolutely at the heart of everything we do at BRITA, and this role is no exception as you will be working every day with customers and with multiple teams across BRITA. We are looking for someone who can make a difference as we grow and ensure that we do everything we can to deliver great service to our customers.
What’s in it for you?
- Annual salary of £28,808 + bonus
- 23 days leave per annum + bank holidays
- Free access to Employee Assistance programme and the opportunity to join our Private Health Cover
- Employee discount + monthly staff allocation for BRITA
- Free on-site parking, free flu jabs, annual Eye Care Voucher
- Excellent career advancement opportunities!
Join BRITA UK and be part of a team that values diversity, equity, and inclusion. We welcome applicants from all backgrounds and are committed to making our recruitment process accessible and supportive. If you’re applying and need anything to help you feel prepared and comfortable during the process, just let us know – we’re here to help you succeed.
Inside Sales Representative in Bicester employer: BRITA Group
Contact Detail:
BRITA Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative in Bicester
✨Tip Number 1
Get to know the company inside out! Research BRITA's values, especially their focus on sustainability. When you chat with them, drop in some knowledge about their products and how they impact the environment – it shows you're genuinely interested!
✨Tip Number 2
Practice your phone skills! Since this role is all about communication, grab a friend or family member and do some mock calls. Focus on being friendly, clear, and confident – it’ll help you stand out during the interview process.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or followed up with customers in previous roles. This will demonstrate that you can juggle responsibilities like a pro, which is key for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Inside Sales Representative in Bicester
Some tips for your application 🫡
Show Your Sales Skills: When you're writing your application, make sure to highlight any experience you have in sales, especially over the phone. We want to see how you've successfully engaged with customers and met targets in the past!
Be Personable: Since this role is all about communication, let your personality shine through in your application. Use a friendly tone and share examples of how you've built relationships with customers or colleagues.
Tailor Your Application: Make sure to tailor your CV and cover letter to match the job description. Mention specific skills like organisation and computer literacy that are crucial for the Inside Sales Representative role at BRITA.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at BRITA Group
✨Know Your Product
Before the interview, make sure you understand BRITA's products and their sustainability focus. Familiarise yourself with how filter replacements work and why they are essential for customer satisfaction. This knowledge will help you demonstrate your genuine interest in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience, especially over the phone. Think of specific examples where you successfully met targets or built strong customer relationships. Highlighting these experiences will show that you have the right skills for the Inside Sales Representative position.
✨Emphasise Communication and Collaboration
Since this role involves working closely with both customers and internal teams, be ready to talk about your communication style. Share examples of how you've effectively collaborated with others to achieve goals, as this is crucial for success at BRITA.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, growth opportunities, or how BRITA measures success in this role. This shows your enthusiasm and helps you determine if the company culture aligns with your values.
