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- Tasks: Lead transformation projects and simplify processes for operational excellence.
- Company: Join Brit, a forward-thinking company focused on thriving through uncertainty.
- Benefits: Flexible work environment, inclusive culture, and opportunities for personal growth.
- Why this job: Make a real impact by driving change and fostering collaboration.
- Qualifications: Experience in operational excellence and strong leadership skills.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
The predicted salary is between 43200 - 72000 £ per year.
We are looking for a Head of Operational Excellence.
At Brit, we believe that the uncertainty of the future should never stand in the way of progress. We exist to help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. Our team is empowered to help our customers not only to survive the risks they face but to stay on the front foot and keep moving forward.
In this role, you will lead the charge in transforming how we work across Brit. You will set the vision for operational excellence, partnering with teams across the business to simplify processes, remove friction, and ensure we are making smart, data-led decisions every day. You will bring people with you through change, acting as a trusted internal consultant who can quickly understand how things work today and design pragmatic improvements for tomorrow.
You will use your deep understanding of operational data to spot opportunities, redesign workflows, and bring them to life through clear metrics and reporting that everyone can get behind. You will be hands-on in delivering transformation projects from end to end, ensuring they are aligned to our strategy and that they land well with the people who use them. Another part of this role will be to champion Lean and continuous improvement mindsets, building capability across the organisation so that operational excellence becomes part of how we do things, not a one-off project.
You will balance pace and pragmatism with good risk management and governance, ensuring we do the right thing for our customers, regulators, and each other. You will communicate clearly and confidently with stakeholders at every level up to the executive committee, turning complex issues into simple stories and creating space for teams to co-create solutions. You will also lead and develop a small team, creating a collaborative, high-performing culture where people are motivated, supported, and able to do their best work.
If you are keen to bring your skillset to a flexible, fun, and passionate environment, then the Head of Operational Excellence role at Brit is where you belong.
We welcome everyone wholeheartedly. We have a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work because we know we will be respected, valued, and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations, and suggestions about how we do things.
Accessibility: We are located in the Leadenhall Building on Leadenhall Street (EC3V 4AB) and are situated on floors 17, 18, and 39. All of our floors are accessible by lift, and there are building staff on hand to point you in the right direction. The closest train/underground/DLR links are Liverpool Street Station (7 mins), Bank Station (6 mins), Fenchurch Street Station (6 mins), and Aldgate Station (7 mins). The nearest bus stop is St Mary Axe (Stop LR or Z), which is located just outside the building. If you have any other questions regarding accessibility, please ask.
Head of Operational Excellence in London employer: Brit Insurance
Contact Detail:
Brit Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operational Excellence in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Brit or similar companies. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding Brit's values and how they align with your own. Be ready to share examples of how you've driven operational excellence in the past – stories that show your impact will resonate well!
✨Tip Number 3
Showcase your data skills! Since the role involves making smart, data-led decisions, be prepared to discuss how you've used data to drive improvements in previous roles. Bring some metrics to the table!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Brit team.
We think you need these skills to ace Head of Operational Excellence in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for operational excellence shine through. We want to see how you can bring that passion to Brit and help us thrive in the face of uncertainty.
Tailor Your CV: Make sure your CV is tailored to the Head of Operational Excellence role. Highlight your experience with process improvement and data-led decision-making. We love seeing how your skills align with our vision!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story. Share specific examples of how you've led transformation projects and built high-performing teams. We want to know how you can make a real difference at Brit!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Brit Insurance
✨Know Your Operational Excellence
Make sure you understand the principles of operational excellence and how they apply to the role. Brush up on Lean methodologies and continuous improvement strategies, as these will likely be key topics during your interview.
✨Showcase Your Data Skills
Be prepared to discuss how you've used data to drive decisions in previous roles. Bring examples of how you've identified opportunities for improvement through data analysis and how those changes positively impacted the organisation.
✨Communicate Clearly
Practice explaining complex concepts in simple terms. Since you'll need to communicate with stakeholders at all levels, being able to break down intricate issues into understandable stories will be crucial.
✨Demonstrate Leadership and Collaboration
Think of examples where you've led a team or collaborated across departments to achieve operational goals. Highlight your ability to motivate others and create a high-performing culture, as this aligns with the role's requirements.