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For Companies At a Glance
- Tasks: Lead transformation projects and simplify processes for operational excellence.
- Company: Join Brit, a forward-thinking company focused on thriving through change.
- Benefits: Flexible work environment, inclusive culture, and opportunities for personal growth.
- Other info: Diverse and inclusive workplace with a focus on collaboration and support.
- Why this job: Make a real impact by driving change and improving how we work.
- Qualifications: Experience in operational excellence and strong leadership skills.
The predicted salary is between 43200 - 72000 £ per year.
We’re looking for a Head of Operational Excellence.
About Brit
At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That’s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a global workforce who collaborate to deliver a risk service. A team empowered to help our customers not only to survive the risks they face, but to stay on the front foot and keep moving forward. We believe the uncertainty of tomorrow isn’t something to fear but to seize; that it’s full of potential. Not only for our customers but our employees too. We might write the future of risk for our brokers and clients, but we would love to help you write your future at Brit: a future based on not just progressing but on thriving – both professionally and emotionally. If you’re looking for a place to make a real difference read on.
What you’ll be doing
In this role, you will lead the charge in transforming how we work across Brit. You will set the vision for operational excellence, partnering with teams across the business to simplify processes, remove friction and make sure we are making smart, data-led decisions every day. You will bring people with you through change, acting as a trusted internal consultant who can quickly understand how things work today and design pragmatic improvements for tomorrow. On top of this, you will use your deep understanding of operational data to spot opportunities, redesign workflows and bring them to life through clear metrics and reporting that everyone can get behind. You will be hands-on in delivering transformation projects from end to end, making sure they are aligned to our strategy and that they land well with the people who use them. Another part of this role will be to champion Lean and continuous improvement mindsets, building capability across the organisation so that operational excellence becomes part of how we do things, not a one-off project. You will balance pace and pragmatism with good risk management and governance, making sure we do the right thing for our customers, regulators and each other. You will communicate clearly and confidently with stakeholders at every level up to the executive committee, turning complex issues into simple stories and creating space for teams to co-create solutions. You will also lead and develop a small team, creating a collaborative, high-performing culture where people are motivated, supported and able to do their best work.
If you are keen to bring your skillset to a flexible, fun, and passionate environment; then the Head of Operational Excellence role at Brit is where you belong.
We welcome everyone wholeheartedly.
We’ve got a truly diverse, genuinely inclusive work environment. We comfortably and confidently bring our whole selves to work, because we know we’ll be respected, valued and accepted whoever we are. Our Employee Resource groups are safe spaces for people to share their experiences, aspirations and suggestions about how we do things.
Accessibility
We are located in the Leadenhall Building on Leadenhall Street (EC3V 4AB) and are situated on floors 17, 18, and 39. All of our floors are accessible by lift, and there are building staff on hand to point you in the right direction. The closest train / underground / DLR links are: Liverpool Street Station (7 mins), Bank Station (6 mins), Fenchurch Street Station (6 mins), Aldgate Station (7 mins). The nearest bus stop is St Mary Axe (Stop LR or Z), which is located just outside the building. If you have any other questions regarding accessibility, please ask.
Head of Operational Excellence employer: Brit Insurance
Contact Detail:
Brit Insurance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operational Excellence
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Brit or similar companies. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding Brit's values and how they align with operational excellence. Be ready to share examples of how you've driven change and improved processes in your previous roles.
✨Tip Number 3
Showcase your data skills! Since the role involves making smart, data-led decisions, be prepared to discuss how you've used data to spot opportunities and drive improvements in past projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Brit team.
We think you need these skills to ace Head of Operational Excellence
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Operational Excellence role. Highlight your experience in operational transformation and data-led decision-making. We want to see how you’ve made a difference in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about operational excellence and how you can help Brit thrive. Be genuine and let your personality come through.
Showcase Your Leadership Skills: Since this role involves leading a team, make sure to highlight your leadership experience. Share examples of how you've motivated teams and driven change in previous positions. We love seeing collaborative spirits!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Brit Insurance
✨Know Your Operational Excellence
Make sure you understand the principles of operational excellence and how they apply to Brit. Brush up on Lean methodologies and continuous improvement strategies, as these will likely be key topics during your interview.
✨Showcase Your Data Skills
Be prepared to discuss how you've used data to drive decisions in previous roles. Bring examples of how you've identified opportunities for improvement through data analysis and how those changes positively impacted operations.
✨Communicate Clearly
Practice explaining complex concepts in simple terms. You’ll need to demonstrate your ability to communicate effectively with stakeholders at all levels, so think about how you can turn intricate issues into straightforward narratives.
✨Demonstrate Leadership and Collaboration
Think of examples where you've led teams through change or collaborated across departments. Highlight your experience in building high-performing cultures and how you motivate others to embrace operational improvements.