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- Tasks: Ensure software reliability through testing, documentation, and collaboration with development teams.
- Company: Join Bristow and Sutor Group, a leading debt recovery enforcement group with 40 years of experience.
- Benefits: Enjoy perks like remote work options, casual dress, and access to salary before payday.
- Why this job: Be part of a dynamic team that values meaningful work and fosters a culture of recognition.
- Qualifications: 5+ years in quality assurance, strong Pega knowledge, and experience with test automation tools required.
- Other info: Office-based in Redditch with some remote working; 28 days annual leave included.
The predicted salary is between 36000 - 60000 £ per year.
About Bristow and Sutor Group
Bristow and Sutor Group is a debt recovery enforcement group with over 40 years of experience, supporting hundreds of local authorities and Transport for London. We have a strong UK team of just over 500 people and are committed to creating a culture where everyone has the opportunity to do meaningful work and be recognised and rewarded for their efforts.
About the Team and Role
Group Operational Change and Transformation
The Quality Assurance Tester will be responsible for ensuring the reliability, usability, and performance of software and systems. The QA Tester acts as a gatekeeper, safeguarding user experience and operational stability. Through systematic testing, documentation, and collaboration with development teams and business, the QA Tester will work on fast-track production support fixes along with changes and new features to help deliver products that meet high standards and comply with business requirements.
Job Details
Full time 37.5 hours per week.
Permanent
Location: Office based (Redditch) with some remote working
What you’ll do
- Test Planning and Strategy: Design comprehensive test plans and strategies that align with project objectives. This includes identifying the scope of testing, defining test objectives, and estimating timelines and resources needed for testing activities.
- Test Case Development: Create detailed test cases, test scripts, and test scenarios based on business and technical requirements, user stories, and functional specifications. Ensure thorough coverage of all possible use cases and edge cases.
- Manual and Automated Testing: Execute both manual and automated tests to evaluate software functionality, performance, security, and compatibility. Employ tools such as Selenium, JUnit, TestNG, or proprietary frameworks as appropriate.
- Defect Tracking and Reporting: Identify, document, and report software bugs, errors, inconsistencies, and usability issues. Maintain accurate records in defect tracking systems such as DevOps, JIRA, Bugzilla, or similar platforms.
- Regression and Validation Testing: Conduct regression testing to ensure that recent program or code changes have not adversely affected existing features. Validate fixes and perform retesting as necessary.
- Collaboration with Development Teams: Work closely with software developers, business analysts, project managers, and other stakeholders to clarify requirements, understand expected functionality, and resolve issues swiftly.
- Test Environment Management: Set up, maintain, and troubleshoot test environments, including servers, databases, applications, and test data. Ensure all environments mirror production settings as closely as possible.
- Documentation: Prepare and maintain clear, concise, and comprehensive documentation, including test plans, test cases, test scripts, and test summary reports. Provide input for user manuals and technical guides where necessary.
- Continuous Improvement: Participate in retrospectives and process improvement initiatives. Suggest and implement enhancements to testing practices, tools, and methodologies to increase efficiency and effectiveness.
- Compliance and Standards: Ensure testing activities comply with organizational and industry standards, regulations, and best practices, including data privacy and security guidelines.
Requirements
Skills and competencies we are looking for
- Minimum of 5 years of experience in a quality assurance role ideally in case management or any other CRM with a minimum of 2 years of experience in Pega.
- Strong process technical knowledge of Pega backend processes, including case management, data flows, integrations, and rules configuration.
- Experience in maintaining and running test automation developed in Selenium, Java, WebDriver.IO and Javascript.
- Familiarity with software development life cycle (SDLC) and software testing life cycle (STLC) with experience in working with business and IT change testing.
- Excellent communication and interpersonal skills for effective stakeholder engagement.
- Understanding of databases and ability to perform queries using SQL.
- Strong analytical and problem-solving skills to address quality-related challenges.
- Proven experience of working in a dynamic, fast paced environment where collaboration, teamwork and support are an integral part of the job.
- Comfortable with working autonomously, problem solving with the ability to act with urgency, making logical decisions and owning these.
Benefits
- Company pension
- Colleague perks scheme
- Christmas savings scheme
- Free on-site parking
- Death in service benefit
- Hastee pay, (access to salary before payday)
- Free fruit and drink at all sites
- Employee assistance programme
- Casual dress
- 28 days annual leave (including bank holidays)
Bristow and Sutor Group is an equal opportunities employer. It promotes a culture where diversity is valued, respected and built upon, attracts and retains a workforce based on merit and ability and is reflective of the communities it serves.
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Quality Assurance Tester employer: Bristow & Sutor Group
Contact Detail:
Bristow & Sutor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Tester
✨Tip Number 1
Familiarise yourself with Pega and its backend processes, as this role requires strong technical knowledge in case management and data flows. Consider taking online courses or certifications to boost your understanding and demonstrate your commitment to the field.
✨Tip Number 2
Brush up on your test automation skills, particularly with tools like Selenium and Java. Having hands-on experience with these technologies will not only enhance your application but also prepare you for practical assessments during the interview process.
✨Tip Number 3
Network with current or former employees of Bristow and Sutor Group through platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare to discuss your experience in dynamic environments where collaboration is key. Be ready to share specific examples of how you've worked with cross-functional teams to resolve issues, as this will highlight your interpersonal skills and ability to thrive in a team setting.
We think you need these skills to ace Quality Assurance Tester
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Quality Assurance Tester at Bristow and Sutor Group. Familiarise yourself with their testing processes, tools, and the importance of user experience.
Tailor Your CV: Highlight your relevant experience in quality assurance, especially any work with Pega or similar CRM systems. Be specific about your skills in test automation, manual testing, and any tools you've used like Selenium or JIRA.
Craft a Compelling Cover Letter: Use your cover letter to explain why you're a great fit for the role. Mention your experience in fast-paced environments and your ability to collaborate with development teams. Show enthusiasm for contributing to their culture of meaningful work.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Look for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Bristow & Sutor Group
✨Know Your Tools
Familiarise yourself with the testing tools mentioned in the job description, such as Selenium and JIRA. Be prepared to discuss your experience with these tools and how you've used them in past projects.
✨Demonstrate Your Process Knowledge
Showcase your understanding of the software development life cycle (SDLC) and software testing life cycle (STLC). Be ready to explain how you have applied these processes in your previous roles, particularly in relation to case management or CRM systems.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples where you identified bugs, collaborated with developers, or improved testing processes, and be ready to share these experiences.
✨Highlight Your Communication Skills
Since effective stakeholder engagement is crucial, prepare to discuss how you've communicated with team members and stakeholders in the past. Provide examples of how you clarified requirements or resolved issues through collaboration.