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For Companies At a Glance
- Tasks: Provide first and second-line IT support and troubleshoot Windows issues.
- Company: Leading IT consultancy with a focus on growth and security.
- Benefits: Initial 6-month contract with potential for long-term opportunities.
- Why this job: Join a dynamic team and enhance your skills in a supportive environment.
- Qualifications: Experience in service desk roles and knowledge of Microsoft 365 and Active Directory.
- Other info: Great chance for career advancement in the tech industry.
The predicted salary is between 36000 - 60000 £ per year.
A leading IT consultancy is seeking an IT Support Analyst to join their team in Ipswich on an initial 6-month contract. This role involves providing first and second-line support, managing user accounts, and troubleshooting Windows issues.
The ideal candidate will have experience in a service desk role and solid knowledge of Microsoft 365 and Active Directory. This is an excellent opportunity for those looking for security and growth in a long-term position.
IT Support Analyst - 1st/2nd Line, M365 & AD (Contract) employer: Bristow Holland Ltd
Contact Detail:
Bristow Holland Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Analyst - 1st/2nd Line, M365 & AD (Contract)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in consultancy. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your knowledge of Microsoft 365 and Active Directory during interviews. Use real-life examples from your previous roles to highlight your problem-solving abilities.
✨Tip Number 3
Prepare for common scenarios! Brush up on typical first and second-line support issues, especially around Windows troubleshooting. Practising these scenarios can help you feel more confident when answering questions.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace IT Support Analyst - 1st/2nd Line, M365 & AD (Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service desk roles and your knowledge of Microsoft 365 and Active Directory. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or tasks you've tackled.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Support Analyst role. Share specific examples of how you've provided first and second-line support in the past, and let us know what excites you about this opportunity.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially in IT support roles where clarity is key. Avoid jargon unless it’s relevant to the position!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Bristow Holland Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and Active Directory. Be ready to discuss how you've used these tools in previous roles, as well as any troubleshooting techniques you've mastered. This will show that you're not just familiar with the software but can also handle real-world issues.
✨Showcase Your Service Desk Experience
Prepare examples from your past service desk roles where you successfully resolved user issues. Highlight your communication skills and how you prioritised tasks under pressure. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for this position.
✨Practice Common Interview Questions
Anticipate questions related to first and second-line support scenarios. Think about how you would approach common Windows issues or user account management problems. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the role. This shows your genuine interest in the position and helps you assess if the company aligns with your career goals.
