At a Glance
- Tasks: Negotiate debt resolutions and manage legal actions for overdue accounts.
- Company: Join Credit Style, part of the Bristow & Sutor Group, a leading debt recovery firm.
- Benefits: Earn a competitive salary with bonuses, plus full training and career development.
- Other info: Enjoy a hybrid work model after probation and benefit from a vibrant team culture.
- Why this job: Make a real difference in people's lives while building your career in a supportive environment.
- Qualifications: Good IT skills, problem-solving abilities, and strong communication skills required.
The predicted salary is between 24785 - 24785 £ per year.
About the Company
As part of our growth plans, Credit Style are looking to strengthen our team based in offices just north of Sheffield City Centre. We are part of the Bristow & Sutor Group – employing over 500 people, in debt recovery, throughout the UK.
Remuneration
Basic salary of £24,785 + monthly bonus of up to £500. Opportunity to progress career path and gain further qualifications available.
Responsibilities
- Negotiate commitments to resolve overdue accounts.
- Monitor arrangements and commitments to ensure timely resolution.
- Manage a case management diary system to take appropriate follow up action.
- Review pre-legal debts to ensure suitability and readiness for legal proceedings.
- Initiate county court legal actions for debt recovery and progress to judgment and enforcement through our in‑house case management system, to include applications to the court.
- Work with courts, enforcement agencies and other suppliers to ensure high standards of service are maintained at all times.
- Review and rectify cases that have failed the automated legal process.
- Make and receive collection telephone calls whilst maintaining a professional telephone manner.
- Good team worker, but also be comfortable working alone.
- An ability to work accurately and to a high quality.
- Be a person of integrity and good conduct as required by the SRA.
- Have a strong and reliable work ethic.
Requirements
- Good IT skills – able to adapt and use new systems.
- Problem‑solving skills – able to look for solutions and agree these with customers.
- Confidence in making and receiving telephone calls.
- A willingness to learn.
- Clear communication capabilities – both written and verbal.
- The ability to work to targets – earning more based on success.
- Confidence to deal with a variety of people in different situations.
Working Arrangements
This is a full‑time permanent role working 37.5 hours a week, Monday to Friday, based in our Sheffield offices (S3 postcode area). Hybrid Role (3 days in the office) upon successful completion of probation period.
Benefits
- Full Training and Career Development.
- Fruit and Daily Refreshment Offering.
- Company Pension Scheme.
- On Site Parking.
- Life Assurance Plan.
Additional Requirements
Successful applicant would be required to undertake a DBS and CCJ check and other background checks before an offer of employment is made.
Equal Opportunity Statement
Bristow and Sutor Group is an equal opportunities employer. It promotes a culture where diversity is valued, respected and built upon, attracts and retains a workforce based on merit and ability and is reflective of the communities it is part of.
Legal Collector in Sheffield employer: Bristow and Sutor Group
Credit Style, part of the Bristow & Sutor Group, offers an exceptional work environment in Sheffield, where employees are valued and supported in their career growth. With a strong focus on training and development, competitive remuneration, and a culture that promotes diversity and integrity, this role as a Legal Collector provides not only a rewarding career path but also a collaborative atmosphere that encourages personal and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Legal Collector in Sheffield
✨Tip Number 1
Get to know the company inside out! Research Credit Style and the Bristow & Sutor Group. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your negotiation skills! As a Legal Collector, you'll need to negotiate commitments effectively. Role-play with a friend or use online resources to sharpen your communication and problem-solving abilities before the big day.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining our team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Legal Collector in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Legal Collector role. Highlight relevant experience, especially in debt recovery or legal processes, and don’t forget to showcase your problem-solving skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the team at Credit Style. Mention your strong work ethic and how you can contribute to maintaining high service standards.
Show Off Your Communication Skills:Since clear communication is key in this role, make sure your written application reflects that. Keep it professional yet friendly, and double-check for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets noticed by the right people. Good luck!
How to prepare for a job interview at Bristow and Sutor Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Legal Collector. Familiarise yourself with debt recovery processes, legal actions, and how to negotiate effectively. This will show your potential employer that you're serious about the position and ready to hit the ground running.
✨Practice Makes Perfect
Rehearse common interview questions related to problem-solving and communication skills. Think about scenarios where you've successfully resolved issues or worked under pressure. This will help you articulate your experiences clearly and confidently during the interview.
✨Show Off Your IT Skills
Since good IT skills are essential for this role, be prepared to discuss your experience with case management systems or any relevant software. If you’ve used specific tools in previous jobs, mention them and explain how they helped you manage your workload effectively.
✨Be Yourself
While it's important to be professional, don’t forget to let your personality shine through. The company values integrity and a strong work ethic, so be honest about your experiences and demonstrate your willingness to learn and grow within the role.
