Bristow & Sutor Group is seeking a Welfare & Affordability Officer in Redditch to drive customer welfare and safeguarding initiatives. You will lead interventions for vulnerable customers and collaborate with teams to ensure consistent support across the customer journey.
The role emphasizes coaching, policy review, and proactive improvements in customer care, affordability, and safeguarding, with a strong focus on empathy and equity across outcomes.
#J-18808-Ljbffr
Welfare & Affordability Lead in Redditch employer: Bristow and Sutor Group
At Debt Recovery Plus, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and fosters employee growth. Located in the picturesque Dingwall office, just north of Inverness, our team enjoys a hybrid working model, competitive benefits including a pension scheme and generous holiday allowance, as well as ongoing training opportunities to enhance skills and career progression.
