At a Glance
- Tasks: Visit properties to help customers in debt find the best solutions.
- Company: Join Bristow and Sutor, leaders in debt recovery with over 40 years of experience.
- Benefits: Earn a competitive salary with commission, company car, and flexible hours.
- Other info: Great opportunities for training and career development in a supportive environment.
- Why this job: Make a real difference while enjoying the freedom of being your own boss.
- Qualifications: Resilient problem solver with strong interpersonal skills and integrity.
The predicted salary is between 26441 - 28460 £ per year.
Company Description
This job covers any of the North East locations in London: Barking, Bishops Stortford, Brentwood, Buntingford, Cheshunt, Enfield, Epping, Harlow, Ilford, Romford, Royston, Saffron Walden.
About Bristow and Sutor
Leaders in the debt recovery enforcement sector, the Bristow and Sutor Group of companies have been operating for over 40 years, supporting hundreds of local authorities and Transport for London. We have a strong UK team, employing 500 people all over the UK. We are committed to building a culture where everyone has the opportunity to do meaningful work and be both recognised and rewarded for their efforts.
Do you want the security of a salary but the opportunity for unlimited earning? Do you like the idea of being your own boss whilst working for a market-leader that will fully support and train you to the highest standards? Would you like to have your own company car, expenses and state of the art technology that enables you to work smart? Do you want flexible work where you control how you plan your day? Do you like the sound of working outdoors, meeting and working with people from all walks of life? If yes, read on, as we have an excellent opportunity for you.
What you’ll do:
- You’ll be out in the field, making visits to the properties of customers in debt. Your goal is to help them reach the best solution to avoid further action taking place.
To understand a typical day in the life of an enforcement agent, meet some of our team:
- Dean, 15 years with Bristow and Sutor: “My average day involves visiting properties, speaking with customers or if they aren’t there, speaking with neighbours. Some visits are simple, we just take payments or make arrangements, help them complete a questionnaire and update the system…Job done. Others can be more challenging; we might need to take control of their goods and remove where necessary. I like that the job enables me to earn what I deserve.”
- Claire, newly trained, one year with Bristow and Sutor: “I never imagined a career in enforcement but always wanted to work in public services. My typical day involves planning my work schedule, what properties I need to visit and by when. I like helping debtors find the best solution. Being an enforcement agent isn’t about scaring people or being a bully. It’s about encouraging people to understand how they can find the best solution. Sometimes that involves directing vulnerable customers to support services. That part of the job is really rewarding, knowing I can help prevent someone from having to go through further stresses.”
Requirements
What you’ll need to succeed:
- For this role, it is essential that you are a resilient problem solver who can think on their feet.
- Strong interpersonal skills – the ability to stay calm and influence people to find the best solutions.
- Trustworthy and honest - we want to be able to trust you to do your job to the highest standard, treating people with respect and dignity.
- Balanced and fair - make decisions with integrity, using different tactics to handle challenging or vulnerable customers.
- Determined and disciplined - you’ll go the extra mile to get the job done and be rewarded for your result.
Other information
Benefits: What’s in it for you?
- Basic Salary of £26,441 - 28,460
- A commission and bonus structure that rewards your efforts, skills and success rates (£40,000-60,000 OTE)
- Company Car
- Fuel Card and Business Expenses
- Flexible working hours
- Smartphone
- Company pension plan
- Company Life Assurance Plan
- 28 days paid annual leave
- Funded court certification and Insurance
- Opportunities for future training and career development
Bristow and Sutor Group is an equal opportunities employer. It promotes a culture where diversity is valued, respected and built upon, attracts and retains a workforce based on merit and ability and is reflective of the communities it serves.
Enforcement Agent employer: Bristow and Sutor Group
At Bristow and Sutor, we pride ourselves on being an exceptional employer that values the well-being and development of our employees. Our hybrid role based in Redditch offers a supportive work culture with a focus on continuous improvement and employee growth, alongside competitive benefits such as access to salary before payday, a comprehensive pension scheme, and a colleague perks programme. Join us to make a meaningful impact in the HR field while enjoying a fulfilling work-life balance in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Enforcement Agent
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Bristow and Sutor Group, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Bristow and Sutor Group and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Enforcement Agent
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Bristow and Sutor Group and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Bristow and Sutor Group
✨Get to Know Public Sector Values
Before your interview with Bristow and Sutor Group, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Bristow and Sutor Group.
