Clinic Administrator (ALSPAC)

Following approval of our new protocol by Research Ethics Committee in January 2026, our enhanced study launched in May 2026 with a continued focus on pregnancy, birth and early parenthood.

The Clinic Administrator will be part of the COCOs Clinic team. COCOs clinic will be running five days a week to carry out data collection of our original participants (G1), their partners and their children (G2).

The candidate will be supporting the administration of COCOs clinic, ensuring the smooth running on clinic days, contacting participants and making clinic appointments, dealing with relevant administrative tasks such as booking accommodation and travel expenses, and handling general clinic enquires.

What will you be doing?

The post-holder will provide an efficient, effective and welcoming reception and administrative service, helping to ensure the smooth running of the clinic and a positive experience for all participants.

Key duties will include:

• Reception and participant support: Provide reception cover on clinic days, welcome participants, manage check-in and help create a positive, professional and supportive clinic experience.
• Communication and enquiries: Respond to participant queries in a friendly, helpful and professional manner, directing clinic-related enquiries to the appropriate team member when necessary.
• Appointment coordination: Arrange appointments, maintain and update information using the Content Management System, and coordinate associated administrative activities.
• Expenses administration: Process participant expenses and complete related administrative tasks accurately and efficiently.
• Travel and logistics: Arrange refreshments and taxis for participants as required, and coordinate accommodation and travel arrangements when needed.
• General administration: Provide administrative support to the wider study team, helping to ensure the efficient organisation and day-to-day operation of the study.

This is primarily an in-person role based at Learning and Research Building at Southmead Hospital, with the majority of working hours spent on site to support the day-to-day running of the clinic. Limited opportunities to work from home may be available, subject to operational requirements.

You should apply if

• You have experience of working in a reception, customer-facing or other front-facing role, and enjoy welcoming and supporting visitors, participants or customers.
• You are confident working both independently and as part of a team, using your initiative and judgement when required.
• You have experience carrying out a range of administrative tasks, such as booking appointments, contacting participants, responding to queries, maintaining accurate records and supporting day-to-day administrative activities.
• You have excellent communication and interpersonal skills, with the ability to communicate professionally and sensitively with a range of people including adults and children.
• You are confident using Microsoft Office applications and Content Management System such as Arcadia.
• You have experience of working in a research or clinical setting involving volunteers or participants. You understand the importance of following standard operating procedures (SOPs) and maintaining a professional, welcoming and supportive environment.
• You have a good understanding of confidentiality, data protection and research governance, and understand the importance of handling participant information appropriately.
• You are organised, reliable and able to manage competing priorities while maintaining a high standard of service.

Additional information

Contract type: Open ended with funding until 31/07/2029 (ideally start on 07/12/2026)

Work pattern: Part-time/ 0.68 FTE

Grade: E

School/Unit: Bristol Medical School

This advert will close at 23:59 UK time 25/11/2026

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