Operational Supplier and Support Administrator in West Bromwich

Salary: c. £25,000

Hours: 35 hours per week

Contract: Permanent

Location: Hybrid (Office: West Bromwich)

Here at the West Bromwich Building Society we are all about making a you-shaped career. We understand it's not always easy juggling your career with all the important things outside of work. But with the right opportunities and support we can help you build a career that works for you.

As an Operational Supplier and Support Administrator, you'll play a key role in building strong, trusted relationships with our operational suppliers who help the Society provide an excellent service for our members. You'll support the Operational Relationship Manager along with colleagues across the business to make sure our suppliers share our values, provide great service and deliver real value for the Society, and provide valuable MI across Operations and Suppliers to ensure we are providing a consistent excellent service for our members. In this role collaboration and care really matter. You'll support in ensuring our supplier partnerships are resilient, responsible and member focused future for the Society.

What The Role Will Look Like

• Schedule, organise, attend and take minutes for Supplier meetings for each third-party supplier both on and off site. Ensuring agreed actions are delivered within agreed timescales.
• Provide operational support to the Head of Operations and the Operational Senior Leadership Team by coordinating and preparing meetings and taking minutes.
• Be responsible for invoices for each supplier, ensuring they are reviewed and paid on time.
• Management of relevant mailboxes.
• Support with internal MI requirements regarding third party suppliers.
• Assist with the review and production of relevant procedures.
• Completing day-to-day activities for Suppliers such as sending and receiving of data files.
• Point of contact for the colleagues regarding our third parties.
• Produce and collate detailed monthly MI reporting for Operations.

What You Will Bring To The Role

• Excellent relationship management and communication skills, with the ability to build trust and influence at all levels.
• Strong attention to detail with the ability to manage workloads, priorities effectively and to tight deadlines.
• Comfortable working collaboratively across teams, promoting transparency, accountability and shared success.
• Proactive, organised and committed to delivering high standards in line with the Society's values.
• Proficient in Microsoft Office (Particularly Excel and Word).
• Confident to work on own initiative, with minimal supervision and highly motivated.
• Analytical, methodical and well organised.

We value a diverse range of skills and experiences here at the West Brom. So even if you don't meet every single requirement listed in the job description but are passionate about the role, we still encourage you to apply.

What's In It For You

• We pride ourselves on our development opportunities and always look to promote from within wherever possible.
• Holiday starting at 175 hours (25 days) plus bank holidays that grow with your time with us and the opportunity to buy or sell up to 5 days holiday each year.
• 2 paid volunteering days a year.
• Living Pensions: Pension scheme starting at 5% contribution from you and 7% contribution from us, and we'll match your further contributions up to 10.6%.
• Enhanced maternity, paternity and adoption leave with paid fertility treatment, neonatal and pregnancy loss leave.
• Life assurance provided by the Society at 4 times your salary.
• Yearly performance related pay scheme and pay review.
• Private medical insurance that's discounted when your time with us grows, with the option to include family members.
• Salary Sacrifice Electric/Hybrid Car Scheme.
• A Perkbox account – giving you 24/7 access to perks, benefits, discounts, wellbeing tools and loads more.
• And much more, from flexible working options, wellbeing support and a whole heap of warm West Bromness.

Why choose the West Brom?

At the West Brom we appreciate that our employees are unique individuals with differing needs depending on their specific circumstances and stages in life. When we say our people are the West Brom's biggest asset that doesn't mean just viewing them as employees. We're proud of our heritage and absolutely believe that the West Brom is a great place to work. Our employers are the heart of bringing our new vision to life- where our customers and communities own a more secure future. Everyday, through the work they do together and the care they show, they're helping turn that vision into real and lasting.

We're a Disability Confident Leader and encourage disabled applicants and all from diverse backgrounds to apply. We'll do what we can to adjust our recruitment journey and offer a guaranteed interview to disabled applicants who meet what we're looking for. If you need any support with applying to one of our roles, get in touch.

Do it today and click apply.

Please note – We reserve the right to withdraw our adverts earlier than the original published expiry date, therefore if you are interested please submit your application as soon as possible.

Head Office: 2 Providence Place West Bromwich B70 8AF. The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority.

Proud member of the Disability Confident employer scheme.