At a Glance
- Tasks: Provide exceptional customer service and support to our community.
- Company: Join Bristol Water, a leader in the UK water sector with a purpose-driven mission.
- Benefits: Competitive salary, potential bonuses, and opportunities for career growth.
- Other info: Be part of a supportive team focused on sustainability and innovation.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Friendly attitude and proactive approach to customer service.
The predicted salary is between 27566 - 28566 € per year.
Powered by Water, Driven by Purpose. At Bristol Water, we've been serving generations of families since 1846. Ensuring people in our communities have access to healthy water is paramount, which is why we work around the clock testing our water hundreds of times a day. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future.
Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and support farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today.
We're recruiting for an Operational Customer Service Advisor to join our team working in Bristol. Joining us on either a full-time, permanent basis or a 12-month fixed-term contract, you will receive a competitive salary of £27,566 per annum, with the opportunity to earn up to an additional £1,000 a year through standby arrangements.
About the role: We're looking for friendly, proactive people to join our Operational Customer Services team based onsite in Bristol. You'll be part of a small, supportive team working within a larger customer hub.
Operational Customer Service Advisor employer: Bristol Water
At Bristol Water, we pride ourselves on being an excellent employer, offering a supportive work culture where every team member is valued and encouraged to grow. With competitive salaries, opportunities for career development, and a commitment to sustainability, our employees can take pride in contributing to a greener future while enjoying a fulfilling work-life balance in the vibrant city of Bristol.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Customer Service Advisor
✨Tip Number 1
Network like a pro! Reach out to current employees at Bristol Water on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Bristol Water's values and recent projects. Show us that you're not just another candidate, but someone who genuinely cares about our mission to provide healthy water and support the environment.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We want to see how you handle challenges and keep a positive attitude, so be ready to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Bristol Water.
We think you need these skills to ace Operational Customer Service Advisor
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and making a difference in the community.
Tailor Your CV:Make sure your CV is tailored to the Operational Customer Service Advisor role. Highlight relevant experience and skills that match what we’re looking for. It’s all about showing us why you’re the perfect fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bristol Water
✨Know Your Water
Familiarise yourself with Bristol Water's mission and values. Understand their commitment to sustainability and community service. This will help you connect your answers to their goals during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service abilities. Think of situations where you resolved issues or went above and beyond for a customer, as this role is all about being friendly and proactive.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. Inquire about team dynamics, training opportunities, or how they measure success in the Operational Customer Service Advisor role. This shows your genuine interest in the position.
✨Dress for Success
Even if the company culture is relaxed, dressing smartly can make a great first impression. Aim for business casual attire to show that you take the opportunity seriously and are ready to represent the company well.
