At a Glance
- Tasks: Handle complex customer queries and drive timely resolutions with a focus on service excellence.
- Company: Join Bristol Water's Customer Hub team, dedicated to serving the community.
- Benefits: Stable working hours, no weekend shifts, and a supportive work environment.
- Other info: Enjoy a fulfilling role with opportunities for personal growth and development.
- Why this job: Make a real difference in customers' lives while developing your communication and problem-solving skills.
- Qualifications: Strong communication and investigation skills with a customer-first mindset.
The predicted salary is between 25000 - 32000 £ per year.
Bristol Water is seeking a Customer Care Advisor to join our Customer Hub team.
You will handle complex customer queries, drive timely resolutions and uphold service standards across Bristol City, North Somerset, Bath and surrounding areas.
Role requires strong communication, investigation skills and a customer-first mindset.
Working hours are 38 per week with shifts across 8:00 am–6:00 pm and no weekend work.
A DBS check will be conducted as part of onboarding.
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Customer Care Advocate — Complex Issue Resolution employer: Bristol Water
At Bristol Water, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and community impact. Our employees benefit from continuous growth opportunities and the chance to contribute to a sustainable future, all while working in a dynamic environment dedicated to providing essential services to our local communities.
