At a Glance
- Tasks: Inspect and assure water network operations, ensuring quality and compliance.
- Company: Bristol Water, a leader in the UK water sector with a commitment to sustainability.
- Benefits: Comprehensive benefits package, standby allowance, and opportunities for career growth.
- Other info: Join a diverse team that values inclusion and celebrates uniqueness.
- Why this job: Make a real impact on water quality and community safety while enjoying varied, hands-on work.
- Qualifications: Experience in water network operations and strong knowledge of compliance requirements.
The predicted salary is between 30000 - 40000 £ per year.
At Bristol Water, we have been serving generations of families since 1846. Ensuring people in our communities have access to healthy water is paramount, which is why we work around the clock testing our water hundreds of times a day.
We are proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals include lowering our carbon footprint, planting 300,000 trees, restoring peatlands, and supporting farmers and landowners to improve water quality and wildlife.
We are looking for a Network Quality Assurance Technician (NQAT) to ensure our delivery partners meet the standards we expect. This is a field-based 24/7 operational role.
What you will be doing:
- Inspecting and assuring work across repair & maintenance, new mains, services, metering, and reinstatement
- Holding delivery partners to account on quality, safety, compliance, and workmanship
- Monitoring day-to-day SHEQ performance, escalating risks, and ensuring standards are met
- Ensuring full compliance with NRSWA, permits, traffic management, and safe systems of work
- Supporting planned and reactive operations, including mains isolations and supply interruptions
- Investigating issues, resolving defects, and driving improvements on site
- Handling customer and stakeholder queries professionally, including complaints resolution
- Building strong working relationships with local authorities, contractors, and internal teams
- Contributing to performance tracking across cost, productivity, and service levels
- Participating in a 24/7 standby rota as part of a multi-skilled operational team
What we are looking for:
- Solid experience working on water network operations or contracts
- Strong knowledge of street works, traffic management, and compliance requirements
- Confident working in the field, able to challenge, influence, and hold others to account
- A calm, practical approach with the ability to make decisions under pressure
- Highly organised, with strong attention to detail and reporting accuracy
- Comfortable using mobile tech and systems in a field-based environment
- A customer-first mindset, professional, responsive, and solutions-focused
Essential qualifications:
- NRSWA Supervisor
- EUSR Water Hygiene
- Utility SHEA
Desirable:
- SSSTS, temporary works or deep excavation training
- Experience coaching or supporting others
This role offers the chance to make a real operational impact by protecting service, safety, and reputation, while enjoying varied, hands-on work across the Bristol Water network where no two days are the same. You will play a key part in shaping standards and driving on-the-ground improvements, supported by a strong team of experienced network professionals. With opportunities to grow your technical expertise and develop your career in water operations, plus a standby allowance and a comprehensive benefits package, it is a role where you can truly make a difference.
Closing Date: 21st April 2026. We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible. Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
- Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
- Be You - We want you to bring your best every day. Be yourself and make your mark in your individual way.
- Be the Future - Embrace change. Drive Progress. Own the challenge.
Network Quality Assurance Technician in Bristol employer: Bristol Water
At Bristol Water, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and community impact. Our employees benefit from continuous growth opportunities and the chance to contribute to a sustainable future, all while working in a dynamic environment dedicated to providing essential services to our local communities.
StudySmarter Expert Advice🤫
We think this is how you could land Network Quality Assurance Technician in Bristol
✨Tip Number 1
Get to know the company inside out! Research Bristol Water's values, projects, and recent news. This way, when you chat with them, you can show you're genuinely interested and ready to contribute to their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to quality assurance and water networks. Think about your past experiences and how they align with what Bristol Water is looking for. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making a difference in the water sector.
We think you need these skills to ace Network Quality Assurance Technician in Bristol
Some tips for your application 🫡
Show Your Passion for Water Quality:When you're writing your application, let us know why you're passionate about water quality and how it aligns with our mission at Bristol Water. We love seeing candidates who genuinely care about making a difference in their communities!
Highlight Relevant Experience:Make sure to showcase any solid experience you have in water network operations or contracts. We want to see how your background fits with the role of Network Quality Assurance Technician, so don’t hold back on those details!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your skills and experiences – it makes it easier for us to see what you bring to the table!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Bristol Water!
How to prepare for a job interview at Bristol Water
✨Know Your Water Networks
Before the interview, brush up on your knowledge of water network operations and compliance requirements. Familiarise yourself with NRSWA regulations and traffic management practices, as these will likely come up in conversation. Showing that you understand the technical aspects will impress the interviewers.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss specific examples where you've resolved issues or improved processes in previous roles. Think about times when you had to challenge poor workmanship or make decisions under pressure. This will showcase your calm, practical approach and ability to hold others accountable.
✨Showcase Your Customer-First Mindset
Since this role involves handling customer queries and complaints, be ready to share experiences where you’ve successfully managed customer relationships. Highlight your professional and solutions-focused attitude, as this aligns with the company’s values and expectations.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the company’s future initiatives, especially regarding sustainability and community impact. This shows your genuine interest in Bristol Water's mission and your eagerness to contribute to their goals.
