Bristol Water is seeking a Customer Services Manager to lead frontline teams, drive service excellence and ensure regulatory compliance. You’ll coach, develop staff, manage performance, and collaborate with regulators, customers and partners to improve processes and outcomes in a busy, customer-focused environment.
The role requires strong leadership, analytical thinking and a track record of delivering improvements in contact centres or operations, with a focus on first contact resolution and
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Customer Services Manager: Lead Teams & Drive Service Excellence employer: Bristol Water plc
As a Customer Leakage Administrator at South West Water, you'll be part of a dynamic team dedicated to delivering exceptional service in the beautiful locations of Cornwall and Exeter. We pride ourselves on fostering a supportive work culture that values collaboration, professional growth, and employee well-being, offering opportunities for training and development to help you thrive in your career. Join us and enjoy the unique advantage of working in a role that not only contributes to the community but also provides a fulfilling and rewarding experience.
